Description
Job Summary:
We are seeking an Industrial Commercial Coordinator to lead B2B sales teams, manage the commercial cycle, and develop prospecting strategies.
Key Highlights:
1. Lead commercial teams and manage the full B2B sales cycle.
2. Develop prospecting and customer retention strategies.
3. Opportunity for professional growth and development in Surco.
An engineering company specializing in fire protection systems is seeking an **INDUSTRIAL COMMERCIAL COORDINATOR** \- for its Surco office.
**Requirements:**
* Bachelor's degree or higher in mechanical engineering, automation, electronics, electrical engineering, mechatronics, industrial instrumentation, or related commercial fields.
* Proven **5 years of experience** in technical B2B sales as a Commercial Coordinator, Key Account Manager (KAM) Coordinator, Commercial Supervisor, or similar role, with deep knowledge of the local market.
* Highly commercial, proactive, resilient, assertive, autonomous, etc.
* Proficiency in persuasion and negotiation techniques.
* Quick adaptation to new situations.
* Teamwork capability and results orientation: achievement of team goals under supervision.
* Existing client portfolio in industry, mining, oil \& gas, energy, etc.
* Ability to understand new technologies.
* Availability to participate in trade fairs and events, etc.
* Tracking, development, and management of the full sales cycle via the commercial team’s digital CRM platform.
* Intermediate\-advanced proficiency in Word, Excel, PowerPoint, and Power BI.
* Intermediate level of English language proficiency.
* Valid **A1 driver's license**.
* Availability to work Monday to Friday from 08:00 AM to 06:00 PM and Saturdays from 08:00 AM to 11:00 AM in **Surco, Lima**\-Peru (reference near Ricardo Palma University).
**Responsibilities**
* Plan, direct, and supervise the commercial management of the team under supervision, ensuring achievement of the company’s established sales objectives and targets.
* Manage and supervise the full sales cycle—from identifying business opportunities, prospecting, negotiation, and closing—ensuring proper registration and tracking of opportunities through the corporate CRM.
* Design and implement commercial prospecting strategies to acquire new clients and develop new business opportunities within the company’s target sectors.
* Supervise continuous updating of the customer, prospect, and commercial opportunity database, ensuring data quality and traceability.
* Coordinate and monitor commercial visits, prospecting calls, and technical meetings conducted by the commercial team, verifying adherence to established work plans.
* Provide technical\-commercial advisory support to customers and prospects regarding the company’s services, solutions, and projects.
* Identify customer needs, requirements, and challenges, coordinating with relevant departments to deliver comprehensive, value-added solutions.
* Analyze market trends, competitor behavior, and sector needs, proposing strategic actions to support the company’s commercial growth.
* Supervise the preparation, review, and presentation of technical\-commercial proposals, ensuring their technical feasibility, economic viability, and profitability.
* Lead commercial negotiation processes related to contracts, sales terms, payment methods, discounts, delivery timelines, and other commercial agreements.
* Ensure timely handling of customer requests, inquiries, and requirements concerning quotations, administrative procedures, service execution, and after-sales support.
* Develop customer retention, maintenance, and portfolio growth strategies through upselling, cross-selling, and continuous follow-up.
* Promote acquisition of new customers and strengthen long-term commercial relationships with strategic clients.
* Coordinate with Operations, Engineering, Logistics, Administration, and Finance departments to ensure proper execution of services and projects contracted by customers.
* Prepare and present periodic commercial management reports, performance indicators, business opportunities, achieved results, and sales forecasts to the Commercial Management team.
* Participate in and lead internal commercial meetings, technical presentations, and meetings with strategic clients to identify short-, medium-, and long-term business opportunities.
* Propose new commercial strategies, process improvements, new service development, and business opportunities aimed at increasing sales and customer retention.
* Continuously monitor achievement of commercial objectives, management indicators, and the assigned sales budget.
* Ensure customer satisfaction by guaranteeing high-quality service and appropriate attention throughout the entire commercial process.
* Promote development, training, motivation, and evaluation of the commercial staff under supervision.
* Participate in the monthly results presentation meeting: proposing corrective actions and opportunities for continuous improvement.
* Comply with the Internal Work Regulations, Integrity Code, and Professional Conduct Code.
* Other duties related to the position as assigned by the immediate supervisor.
**Benefits**
* Formal employment with all statutory benefits under the general regime.
* Salary to be determined \+ commissions.
* Technical training programs.
* Transportation for business meetings.
* Corporate laptop and mobile phone.
* Opportunity for professional growth and development.
Salary: S/.1,500\.00 \- S/.3,000\.00 per month
Workplace: On-site employment