Sales Operations Intern

Description

Summary: This role supports the Sales Operations team by managing customer documentation, maintaining Salesforce data, and assisting with sales proposals and operational processes. Highlights: 1. Support Sales Operations with documentation and customer account management 2. Provide administrative and operational support to the sales team 3. Collaborate with cross-functional teams to ensure efficient processes Location: Santiago de Surco, PE, 33 Requisition ID: 19037 ***IGT****, where innovation meets entertainment on a global scale!* *From the casino floor to your mobile screen,* ***we deliver thrilling, responsible, and unforgettable gaming experiences****—powered by world‑class* ***content****, strong technical and* ***commercial capabilities*** *and nurtured by a* ***culture*** *of collaboration, accountability, and ownership.* *Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over* ***6,000 employees across 30\+ countries*** *and products delivered in* ***more than 100 jurisdictions worldwide****, we operate at scale while staying closely connected to costumers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here \-* ***www.igt.com****.***Responsibilities** -------------------- * Support the Sales Operations team by preparing and sending required documentation to customers. * Maintain and update customer accounts and contact information in Salesforce, ensuring data accuracy and completeness. * Provide administrative and operational support to the sales team in the preparation of sales proposals and commercial documentation. * Complete Due Diligence processes required for the creation and onboarding of new customer accounts. * Monitor and follow up on the end\-to\-end process of parts management and conversions, ensuring timely execution and coordination across stakeholders. * Track and follow up on customer\-generated tickets, helping ensure prompt resolution and customer satisfaction. * Assist Sales Operations analysts in the development and maintenance of key performance indicators (KPIs), reports, and dashboards. * Support process improvement initiatives through data analysis and operational reporting. * Collaborate with cross\-functional teams to ensure efficient sales and operational processes. **Qualifications** ------------------ * Recently graduated in Business Administration, Industrial Engineering, Economics, or related fields. * Previous internship or professional experience in commercial, sales support, operations, or related areas. * Advanced Microsoft Excel skills, including data analysis, pivot tables, formulas, and reporting. * Advanced Power BI knowledge with the ability to build and maintain dashboards and reports. * Advanced written and verbal English communication skills. **Preferred Qualifications** * Basic knowledge of SQL for data extraction and analysis. * Familiarity with SAP systems. * Experience working with Salesforce CRM. * Knowledge of Microsoft Power Automate and process automation tools. **Keys to Success** ------------------- * Building collaborative relationships * Decision making * Drive results * Foster innovation * Personal energy * Self\-leadership \#LI\-DQ1 *IGT is committed to fostering a diverse, equitable, and inclusive workplace that reflects the global communities and customers we serve. We strive to create an environment where all employees feel valued, respected, and empowered.* *IGT is an equal opportunity employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion or belief, sex, sexual orientation, gender identity, age, national origin, disability, or any other characteristic protected by applicable law. This commitment applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, and termination.* *We thank all applicants for their interest; however, only those selected for an interview will be contacted.*