Description
Job Summary:
The primary objective is to deliver a unique and warm experience to customers on digital channels, creating an amazing experience through financial advisory services and digital education.
Key Highlights:
1. Offers a unique and warm experience to customers on digital channels.
2. Provides financial advisory services and education on the use of digital channels.
3. Offers opportunities for development and continuous learning.
**Your primary objective will be:**
To deliver a unique and warm experience to all our customers across digital channels, thereby creating an INCREDIBLE experience.
**How will you achieve this?**
* Achieve assigned commercial and omnichannel goals.
* Provide financial advisory services for assigned products and/or refer relevant products to other channels.
* Educate customers on the use of digital channels (transactions, inquiries, sales).
* Assist customers with ATM transactions.
* Deliver memorable customer experiences based on their needs.
* Escalate difficult customer situations when necessary.
**What do we require from you?**
* Currently pursuing or having completed technical or university studies.
* Preferably 6 months of experience in sales and customer service.
* Proficiency in Microsoft Office at a user level.
**What do we offer you at Interbank?**
* The opportunity to contribute to the digital transformation acceleration of one of Peru's most important companies.
Opportunities for development and continuous learning.
*
Apply now and join a team that always aims higher!
*At Interbank, we are committed to equal opportunity. All applicants will be considered without regard to ethnic origin, gender, age, marital status, sexual orientation, religion, disability, nationality, or economic condition.*
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