Electronic Technician

Description

Job Summary: We are seeking an Industrial Maintenance Technician or Technical Support Technician to lead technical support for customers and ensure equipment operationality, fault diagnosis, and excellence in after-sales service. Key Responsibilities: 1. Lead technical support and ensure equipment operationality 2. Perform equipment diagnosis, repair, and quality control 3. Train customers and internal staff on products **Job Description** We are looking for an **Industrial Maintenance Technician or Technical Support Technician** with solid training, strong self-learning ability, and a strong customer orientation to join our Customer Service team. The primary objective is to lead theoretical\-technical support for customers and sales executives, ensuring the operationality of our equipment, efficient fault diagnosis, and excellence in after-sales service. **What challenges will you face?** * **Maintenance and Repair:** Perform daily diagnosis, repair, and quality control of faulty equipment, as well as preventive maintenance (cleaning, greasing, and oiling). * **Training and Advisory:** Clearly instruct customers and internal staff on the correct usage, handling, and technical specifications of our product portfolio. * **Technical Content Creation:** Record, explain, and structure video tutorials for equipment to support digital demonstrations and customer assistance. * **Administrative Management:** Prepare detailed technical reports on diagnosis and maintenance, and manage and control demonstration product inventory. **Candidate Requirements** * **Education:** Graduates, Bachelor's degree holders, or certified professionals from technical or university programs in **Electronics, Electrical Engineering, Mechatronics, or Industrial Maintenance**. *(Not current students)*. * **Knowledge:** Solid and verifiable expertise in electronic/industrial equipment repair and diagnosis. * **Experience:** Minimum of **6 months to 1 year** in similar roles involving maintenance, technical workshops, or equipment support (professional internships count). * **Tools:** Proficiency in Microsoft Office at user level and basic technical English. **Terms and Benefits** * **Base Salary:** S/. 1300\. * **Statutory Benefits:** Enrollment in payroll from day one under the **General Regime** (full bonuses \+ CTS \+ legally mandated vacation days) \+ **ESSALUD**. * **Work Modality:** 100% on-site. * **Working Hours:** Monday to Friday, 8:30 am to 6:00 pm, and two Saturdays per month, 9:00 am to 1:00 pm. * **Availability:** Willingness to travel and relocate for work-related purposes (mandatory). Salary: S/.1,200\.00 \- S/.1,400\.00 per month Work Location: On-site employment