Description
Job Summary:
We are seeking an enthusiastic individual with a passion for fashion to provide customer consultation and service via WhatsApp and social media.
Key Highlights:
1. Customer service and virtual and in-person fashion consulting.
2. Opportunity for growth within an expanding fashion brand.
3. Inventory control and shipment coordination.
**JOIN OUR TEAM!**
At **Pepuño**, a fashion brand for women and men, we are looking for an enthusiastic, positive-minded individual with a passion for fashion to provide consultation and customer service via **WhatsApp and social media**.
**Main Responsibilities:**
* Answer customer calls and messages (via WhatsApp and social media) courteously.
* Address customer inquiries and questions **in person and/or virtually**.
* Advise customers on our products.
* Prepare customized quotations.
* Prepare and coordinate order shipments with the delivery company.
* Manage inventory: receiving and shipping products.
* Issue payment receipts (receipt or invoice).
* Keep product displays updated on the website and catalogs according to our commercial strategy.
* Follow the customer service protocols established by the brand.
**Requirements:**
* Completed secondary education.
* Prior customer service experience preferred but not mandatory.
* Positive attitude, responsibility, and willingness to learn.
**We Offer:**
* Schedule: **Monday to Saturday, 10:00 a.m. to 8:00 p.m., rotating shifts.**
* Position type: Full-time, permanent.
* Salary: **S/.1,130.00 to S/.1,400.00 per month**.
* Growth opportunity within an expanding brand.
Position type: Full-time
Salary: S/.1,130.00 - S/.1,400.00 per month
Work location: On-site employment