Description
Job Summary:
Coordinate and track daily deliveries, monitor SLAs, review pending orders and update order statuses, manage incidents, and prepare billing information.
Key Responsibilities:
1. Daily coordination and tracking of deliveries and SLA monitoring.
2. Incident management and order status updates.
3. Preparation of information for service billing.
**Technical Qualifications**
* Proficiency in MS tools (Excel, Word, PowerPoint)
* 1–2 years of experience in distribution companies.
* Coordination with couriers, carriers, and logistics operators.
* Order tracking through to final delivery.
* Experience handling incidents (e.g., incorrect addresses, recipient absence, returns, losses, etc.)
**Responsibilities**
* Coordinate and track daily deliveries
* Monitor SLAs
* Review pending orders, failed deliveries, and returns
* Coordinate with picking teams and carriers
* Update order statuses
* Follow up on incidents
* Prepare information for service billing
* Perform agent billing reconciliation.
Salary: Up to S/.1,500\.00 per month
Work Location: On-site employment