Administration and HR

Description

Position Summary: We are seeking a proactive and organized professional to manage administration and human resources, coordinate teams, and ensure compliance with processes. Key Highlights: 1. Administrative and HR management with a results-oriented focus 2. Team coordination and support to store managers 3. Implementation and optimization of internal processes **Join our team as Administration and Human Resources Manager!** If you are passionate about administrative management, have experience in customer service, team leadership, and work with a results-oriented mindset, we want to meet you! We seek a professional with experience in restaurant, cafeteria, fast-food, or related industry administration — proactive, organized, and capable of coordinating multiple areas under pressure. It is essential to have availability to travel between our various locations in Lima. **Requirements:** * Technical or university education (completed or in progress) in Administration, Accounting, Industrial Engineering, or related fields. * Availability to work 80% in the office and 20% in stores. * Minimum 1 year of experience in roles such as administrative manager, store administrator, store supervisor, or similar positions. * Intermediate Excel proficiency. * Basic knowledge of bubble tea (desirable but not mandatory). **Main Responsibilities:** * Serve as the liaison between management and staff across all departments to ensure compliance with processes and policies. * Report relevant developments from each department to management. * Provide administrative and operational support to store managers. * Coordinate with suppliers to ensure optimal company operations. * Supervise and organize the work of the team of store managers (6 people). * Conduct monthly supervisory store visits according to schedule. * Prepare administrative and performance reports jointly with HR. * Implement, optimize, and monitor internal processes. * Manage store budgets and petty cash. * Evaluate staff performance through monthly assessments. * Ensure proper use of resources in stores. * Coordinate with national suppliers and analyze store requirements. * Address and resolve customer incidents in accordance with internal policies. * Perform other duties related to the position. **We Offer:** * Formal employment registration from day one (small enterprise regime). * Excellent working environment. * Working hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. * Timely bi-weekly payments. Employment Type: Full-time Salary: S/.1,800.00 – S/.2,000.00 per month Application Questions: * Have you worked directly with management teams? Briefly describe your experience. * How many people have you supervised? * What is your salary expectation? Is it negotiable? * What do you know about bubble tea? * Current contact number: * Which district do you live in? Work Location: On-site employment