At **Omni Connect**, a growing company in the contact center and e-commerce sectors, we are seeking an **Operations and Control Coordinator** to help ensure operational order, control, and visibility. This position plays a key role in **analysis, control, and management support**, working directly with the General Management team. We seek a candidate with **sound judgment, a numbers-oriented mindset, and high discipline**, capable of identifying deviations, monitoring operational compliance, and supporting relationships with our clients. **Key Responsibilities** * Analyze performance indicators (confirmations, deliveries, volume, incidents). * Validate the consistency of information reported by operations. * Monitor compliance with supervisors’ routines, processes, and reporting requirements. * Identify deviations, risks, and data-driven opportunities for improvement. * Prepare daily and weekly reports for General Management. * Prepare operational reports for clients (e-commerce stores). * Maintain operational client relationships, communicating results and risks. * Calculate and validate client billing according to current contracts. **Academic Qualifications** * Completed university degree in: Business Administration / Industrial Engineering / or related fields. **Knowledge and Skills** * Data and indicator analysis. * Intermediate/advanced proficiency in **Excel or Google Sheets**. * Ability to interpret operational and financial information. * **Judgment to make data-driven decisions.** * High level of **organization, discipline, and follow-up**. * Clear and structured communication. **Previous Experience** * Management control * Operations * Administration * Indicator analysis **What We Offer** * Monthly salary: **S/ 2,000** * Direct collaboration with General Management. * Growth opportunities within an expanding company. * Exposure to real business management and decision-making. * A dynamic, results-oriented work environment. * Working hours: Monday to Saturday, 8:30 AM to 5:30 PM. Five days on-site, one day remote. Employment Type: Full-time, Permanent Salary: S/.2,000.00 per month Work Location: On-site employment