Description
Job Summary:
We are looking for a responsible and agile individual with excellent communication skills to provide nighttime customer service, coordinate orders, and manage payments.
Key Highlights:
1. Customer service via WhatsApp during the night shift
2. Order coordination and payment management
3. Ability to solve problems under pressure
Schedule: 8:30 p.m. to 5:30 a.m.
Work Mode: On-site – Dark Kitchen (Chiclayo)
**We are looking for:**
A responsible and agile individual with excellent communication skills to handle WhatsApp-based customer service during the night shift.
Must coordinate orders with the kitchen and delivery services, process payments, manage the cash register, and submit the daily closing report.
**1. Requirements:**
\- Customer service experience (ideal if previously worked in restaurants or stores with high message volume).
\- Ability to quickly resolve issues while maintaining a friendly demeanor under pressure.
\- Basic proficiency in Excel or Google Sheets.
\- Punctuality and commitment.
**2. Main Responsibilities:**
\- Receive orders via WhatsApp and confirm them with the kitchen.
\- Monitor order timing and coordinate deliveries with delivery personnel.
\- Close the cash register and submit a daily sales report.
\- Maintain constant communication with the night shift supervisor.
**3. We Offer:**
\- Monthly salary: 1200 soles
\- Monthly bonus of 100 soles for punctuality and performance.
\- Discounts on restaurant products.
\- Formal employment registration and ESSALUD enrollment after the first week of probation.
Employment Type: Full-time
Salary: S/.1,200.00 per month
Work Location: On-site employment