SIG Assistant

Description

Job Summary: Support the implementation, maintenance, and improvement of the management system according to ISO/IEC 17025, performing duties such as recording indicators and managing complaints. Key Highlights: 1. Support in the implementation and improvement of the ISO/IEC 17025 management system 2. Management of customer complaints and grievances 3. Development in an environment that values critical and proactive thinking **Work Mode:** On-site **Work Location:** Rotational among sites **Purpose of the Position** Support the implementation, maintenance, and improvement of the management system according to **ISO/IEC 17025** **Responsibilities** * Comply with requirements specified in the MOF and the SIG Manual. * Record and maintain up-to-date SIG indicators. * Participate in the development of SIG documents and forms. * Participate in and encourage staff participation in training activities. * Manage customer complaints and grievances. * Perform other duties assigned by the immediate supervisor. **Accountabilities** * Maintain SIG documentation in order. * Carry out assigned activities related to integrated management. * Report incidents or deviations detected in processes. * Comply with the organization’s integrated management system policy and objectives. **Education**: Bachelor's degree and/or university degree in engineering, sciences, or fields related to the position. **Training**: * Intermediate-to-advanced Excel. * Courses on ISO 9001, ISO 14001, ISO 45001, or related standards. (Desirable) * Course on NTP-ISO/IEC 17025. (Mandatory) **Experience**: * 6 months in similar positions * 6 months working in calibration laboratories (Desirable) * **Skills**: Effective communication, teamwork, critical and proactive thinking. Salary: S/.1\.00 \- S/.2\.00 per month Work Location: On-site employment