Customer Service Advisor

Description

Job Summary: We are seeking a Customer Service Advisor to provide care and support for the elderly, responsible for communicating with family members, monitoring patients, and managing the team. Key Highlights: 1. Specialized care and attention for the elderly 2. Active communication with patients' family members 3. Supervision and management of assigned staff We are **Geriatrics Perú**, a fully legal company operating for over 30 years, located at Av. Higuereta 571, Surco District. We specialize in caring for and supporting elderly individuals with intermediate or advanced dependency, as well as fragile or terminal patients. We are currently seeking a Customer Service Advisor. **Requirements:** * University students or graduates. * Basic user-level knowledge of Microsoft Office. * Minimum 6 months of customer service experience (preferred). * Experience related to the healthcare sector (preferred). * Availability to work Monday through Friday (8 AM to 6 PM) and Saturday mornings. * Work location: Surco. **Responsibilities:** * Answer telephone calls from patients' family members and schedule appointments. * Monitor and follow up on patients. * Maintain order and cleanliness of equipment and workplace, reporting any anomalies. * Maintain effective communication with assigned patients' family members. * Manage and supervise assigned staff. * Perform other duties as assigned by the immediate supervisor. **Benefits:** * Enrollment in MYPE payroll system from the first day of employment. * Pleasant work environment. * CTS deposits. * Vacation days. * ESSALUD coverage. * Bonuses in July and December. * AFP/ONP pension contributions. * Monthly salary: 1400 soles. Employment type: Full-time Salary: S/.1,400\.00 per month Application question(s): * In which district do you reside? * How old are you? Work location: On-site employment