Receptionist - Administrative Assistant

Description

Job Summary: We are seeking a Receptionist - Administrative Assistant to provide customer service, manage appointments, sell psychological services, and offer administrative support at a psychological center. Key Highlights: 1. Customer service and sales of psychological services. 2. Administrative management and support in a psychological center. 3. Opportunity for professional development in mental health. A psychological center is currently recruiting for Receptionist \- Administrative Assistant (02 vacancies). **Main Responsibilities:** * Respond to inquiries from patients and interested individuals via WhatsApp and social media, providing clear, appropriate, and engaging information about the center's services. * Promote and sell psychological services, effectively confirming appointments. * Proactively follow up with potential clients who have not yet scheduled or completed their appointments. * Manage and organize the schedules of the center's professionals. * Confirm appointments and send reminders to clients. * Record payments, monitor daily income, and perform basic cash register closing. * Inform clients about current promotions, packages, and campaigns. * Handle complaints or grievances with empathy, respect, and a solution-oriented attitude. * Maintain an orderly, presentable, and functional reception area. * Support administrative tasks, internal coordination, and center organization. * Receive, classify, and archive documents. * Perform other duties as assigned by the direct supervisor. **Requirements:** * Minimum experience in customer service and/or sales, either in-person or digitally. * Preferred experience in healthcare, wellness, or service industries. * Proficiency in WhatsApp, social media platforms, and basic office tools. * Knowledge of Microsoft Office and general office applications. * Strong written communication skills, proper spelling, and effective verbal and written communication abilities. * Ability to work towards goals and under pressure. * Proactive, responsible, and results-oriented attitude. * Friendly demeanor and willingness to interact with children, adolescents, and adults. * Reliability, punctuality, assertiveness, seriousness, and commitment to work. * Availability to work on-site in the district of **Miraflores**. **Working Hours:** **Part-time:** * **Monday to Friday:** 5:00 p.m. to 9:00 p.m. * **Saturdays:** 3:00 p.m. to 7:00 p.m. **Full-time:** * **Monday to Friday:** 9:00 a.m. to 9:00 p.m. * **Saturdays:** 9:00 a.m. to 7:00 p.m. Full-time: **We Offer:** * A respectful, ethical, and collaborative work environment. * Internal training on the center's services. * Opportunity to gain experience in the field of mental health. * Discounts on psychological services for immediate family members. * Timely salary payments. * Performance-based bonuses and incentives. * Formal employment registration (Planilla) **Position Type:** Part-time \- Full-time **Vacancies:** 02 **Work Location:** On-site – Miraflores Interested candidates may submit their **CV indicating immediate availability**. Salary: Up to S/.1,695\.00 per month Work Location: On-site employment