CALL CENTERS - Cusco

Description

Job Summary: We are seeking passionate Call Centers in Cusco, enthusiastic about sales and marketing, to join a prestigious higher education institution, performing omnichannel admissions and advising prospective students. Key Highlights: 1. Apply documentation to improve service quality and user support. 2. Carry out omnichannel admissions processes and close commercial sales. 3. Manage databases and establish direct contact with prospects. **We are looking for our next CALL CENTERS \- Cusco!** *Are you passionate about sales and marketing, and do you wish to join a prestigious institution in the field of higher education? This opportunity is for you!* **✅ Your Responsibilities:** · Apply relevant documentation to improve service quality and user support through virtual services. · Conduct omnichannel admissions processes for academic programs according to parameters and instructions defined by the institution. · Advise, inspire, persuade, and finalize commercial closures with prospective students. · Support requests submitted by prospective students/students. · Accurately classify interactions based on prospective students’ responses. · Manage databases (e.g., lead nurturing, remarketing, etc.) to establish direct contact with prospects via omnichannel commercial management. **✅ What We Are Looking For:** · **Academic Background:** Technical or university graduate in administrative or related fields (completed or incomplete). · **Experience:** Minimum 6 months in Sales Call Center (chat or telephone). · **Work Modality:** In-person. · **Schedule:** Rotating schedule from Monday to Saturday (Monday–Friday: 11:00 a.m.–8:00 p.m. or 8:00 a.m.–5:00 p.m.; Saturdays: 9:00 a.m.–2:00 p.m.). · **Location:** Cusco. **✅ What We Offer:** · Formal employment contract from day one. · Profit-sharing. · Performance-based bonus. · Training opportunities. · Access to discounts and/or scholarships for professional courses and degree programs. · Voluntary enrollment in EPS (Private Health Insurance). Employment Type: Full-time, Permanent. Salary: Up to S/.1,500\.00 per month. Application Questions: * • Please state your salary expectations and availability to start. * • Do you have experience working as a Sales Call Center agent? If so, for how long? * • Do you have experience working in sales within the higher education sector? * • Please provide your WhatsApp number and email address for contact purposes. * • Please indicate your profession, academic status (incomplete, current student, graduate, bachelor’s degree holder, or certified professional), and educational institution. * • Are you available to work in-person at our Cusco location with rotating shifts? Work Location: On-site employment