Description
Job Summary:
This role focuses on building customer relationships, identifying improvement opportunities, and managing commercial activities to expand laptop leasing.
Key Responsibilities:
1. Build and strengthen trust-based relationships with customers
2. Identify improvement opportunities and convert them into commercial proposals
3. Implement retention strategies and deliver differentiated service
* Build and strengthen trust-based relationships with existing customers, effectively communicating Leasein's value proposition to expand the fleet of leased laptops.
* Conduct periodic visits to the customer portfolio to identify service improvement opportunities, new operational needs, and convert them into commercial proposals.
* Address customer requests and generate customized quotations, both for explicitly stated needs and for proactively identified opportunities.
* Implement retention strategies through attractive commercial terms and delivery of differentiated service that prioritizes user experience.
* Coordinate reservation of required laptops to fulfill commercial requests, and prepare and submit preparation requests containing customer-specified requirements.
* Perform feasibility assessments (EVA) for potential customers and maintain up-to-date commercial, operational, and financial information for the assigned portfolio.
* Record, update, and promptly track all activities, opportunities, and commercial statuses in the CRM, ensuring traceability, efficiency, and customer prioritization.
* Coordinate with relevant departments regarding equipment release or exemption requests, ensuring compliance with internal processes and proper asset management.
* Perform other duties inherent to the position as assigned by the immediate supervisor, provided they fall within the scope of the incumbent's competencies and responsibilities.
Employment Type: Full-time
Salary: Starting from S/.3,000\.00 per month
Application Question(s):
* Salary expectations
* How old are you?
Work Location: On-site employment