Description
Job Summary:
We are seeking a licensed Maintenance Manager to lead inspections, supervise technical reports, manage KPIs, and evaluate customer satisfaction.
Key Responsibilities:
1. Manages technical reports and service KPIs.
2. Evaluates customer satisfaction for improvement plans.
3. Develops technical forms and testing protocols.
We are looking for a Maintenance Manager who meets the following profile:
**Requirements:**
\- Degree in Electrical, Industrial, Electromechanical, or Electronic Engineering (or related fields), with professional licensing.
\- Academic background and/or knowledge in Engineering or technical disciplines focused on industrial equipment maintenance.
\- Proficiency in Office software (Word, Excel, PowerPoint at intermediate level).
\- Minimum of 2 years of experience in this role or similar positions.
\- Committed to continuous personal and team performance improvement.
**Responsibilities:**
\- Reviews and advises on inspections for equipment installation, preventive and corrective maintenance.
\- Supervises and manages the preparation of technical reports for clients and/or suppliers.
\- Develops, evaluates, and analyzes KPIs related to service management and process control.
\- Reviews load schedules and equipment technical specifications together with the Projects Department.
\- Analyzes customer satisfaction surveys to identify areas for improvement and incorporates them into the training plan.
\- Develops and evaluates technical forms required by the company (e.g., testing protocols, equipment inspection checklists for installation or maintenance, work procedures, and any other applicable forms).
\- Tracks customer requirements and needs, and reports them to Management.
\- Conducts inspections at new client sites to prepare an economic proposal for a maintenance plan.
**Benefits:**
\- Salary payments on the 15th and 30th of each month.
\- Birthday bonus.
\- Full social benefits.
\- Career development path.
\- Positive work environment.
**Work Schedule:**
14 X 7
Willingness to travel to mining sites.
**Competencies:**
* Organization and attention to detail.
* Effective communication and empathetic interpersonal skills.
* Proactivity and ability to work collaboratively in teams.
* Discretion and responsible handling of confidential information.
Salary: S/.2,500\.00 \- S/.3,000\.00 per month
Work Location: Regular travel required