POST-SALES COORDINATOR

Description

Job Summary: Ingeniería y Construcción Monte Grande is seeking a dedicated Post-Sales Coordinator committed to quality, customer service, and the efficient resolution of observations and warranty claims in retail and building construction projects. Key Highlights: 1. Join a solid and growing company 2. Excellent work environment and collaborative culture Job Description: At **Ingeniería y Construcción Monte Grande**, a construction firm specializing in retail sector projects and building construction, we continue to grow and are looking for a **Post-Sales Coordinator** committed to quality, customer service, and the efficient resolution of observations and warranty claims. **Requirements:** * Licensed or bachelor's degree-holding Architect. * Minimum 4 years of experience in post-sales, finishing works, or customer service. * Knowledge of construction and finishing regulations. * Ability to coordinate with clients, contractors, and internal teams. * Problem-solving, organized, and customer-satisfaction-oriented profile. **Responsibilities:** * Coordinate and track customer requests during the warranty period. * Ensure timely delivery and quality of solutions provided. * Prepare reports and maintain up-to-date records of resolved cases. * Coordinate and supervise suppliers for observation rectification. * Conduct periodic meetings with clients to monitor and close out observations. * Handle complaints and inquiries via various communication channels. * Respond to post-sales emergencies as required. * Manage quotations, payments, and warranty deductions with suppliers. * Supervise warranty-covered works until full closure. **What We Offer:** * Opportunity to join a solid and growing company in the construction sector. * Excellent work environment and collaborative culture. * Competitive remuneration based on experience. **How to Apply:** Send your updated CV to kgomez@icmontegrande.com.pe or via WhatsApp at 908 840 819, with the subject line "Post-Sales Coordinator – \[Your Name]". Employment Type: Full-time Salary: S/.3,500\.00 \- S/.4,000\.00 per month Application Questions: * What is your contact number? * Are you available to work in Surco? (Reference: behind the Wong supermarket in Chacarilla) * Do you agree to work Monday to Friday from 8:30 a.m. to 6:30 p.m., and Saturdays from 9:00 a.m. to 12:00 p.m.? Work Location: On-site employment