Community Manager

Description

Job Summary: We are seeking a Community Manager to manage social media platforms, respond to inquiries, support events, and distribute networking and communications solutions. Key Responsibilities: 1. Comprehensive social media management and customer service 2. Support in advertising campaigns and content creation 3. Collaboration in event organization and digital marketing Hayex Technology SAC, a company dedicated to the distribution and commercialization of comprehensive networking and communications solutions, is looking for a **COMMUNITY MANAGER:** **GENERAL FUNCTIONS:** * Respond to customer inquiries via WhatsApp and social media. * Prepare reports for weekly sales reporting. * Support events and supply merchandising materials to the Sales Department. * Maintain a customer database and send email newsletters. **SPECIFIC FUNCTIONS:** * Periodically monitor managed social media platforms—including Facebook, Instagram, TikTok, Twitter, and others—and promptly route inquiries to Sales Advisors or resolve basic knowledge questions with support from the Engineering and Support Department. * Publish paid advertisements on Facebook Ads and Google Ads using various ad formats. * Manage advertising budgets. * Create copywriting content for official platforms and accounts across Peru, Bolivia, Colombia, Ecuador, and Chile. * Organize and schedule monthly flyer programming calendars to ensure timely publication on social media, supported by Design team collaboration. * Coordinate with Engineering and Support staff, as this department provides continuous support for responding to social media inquiries. * Assist in organizing events held at the HAYEX TRAINING CENTER—from managing attendee access passes and attendance control to issuing certificates and handling all related tasks. **JOB REQUIREMENTS:** **Education:** Bachelor's degree in Communication Sciences or currently studying Marketing, Administration, or related fields. **Training:** * Intermediate Excel proficiency preferred. * Certified Community Manager credential. * Digital marketing training. * Google Analytics certification preferred. * Intermediate English proficiency preferred. **Experience:** Minimum two years of experience as a Community Manager, Administrative Assistant, Public Relations Officer, or related role. Working Hours: Monday to Friday, 8:30 AM to 6:00 PM; Saturdays, 9:00 AM to 1:00 PM. Employer Type: General Regime Company. Work Location: On-site employment