Hotel Receptionist

Description

Job Summary: We are seeking a hotel receptionist with excellent interpersonal skills to manage guests, reservations, and deliver outstanding customer service. Key Highlights: 1. Excellent customer service and complaint and claim management 2. Reservation management, guest check-in and check-out 3. Cash handling and guest assistance Representaciones Palma Real S.A.C. is looking for a hotel receptionist to join our team. The candidate must possess strong interpersonal skills to ensure excellent customer service. **Key Responsibilities:** * Register guest check-in and check-out in the system. * Manage reservations and cancellations. * Monitor room status. * Assist guests with their needs. * Address and manage customer complaints and claims. * Issue sales receipts and process payments. * Provide information about the hotel to potential customers through sales channels. * Handle cash at the front desk. **Requirements:** * Excellent verbal and written communication skills. * Prior experience in customer service roles and the hospitality industry. * Availability to work rotating shifts, including weekends and holidays. * Proficiency in computer tools and hotel management systems (preferred). **Specifications:** * Full-time position. * On-site work. * Send CV to "981143088". Employment Type: Full-time Salary: S/.1,200\.00 \- S/.1,500\.00 per month Work Location: On-site employment