Commercial Coordinator

Description

Job Summary: An engineering company specializing in fire protection systems is seeking a Commercial Coordinator to plan, direct, and supervise the team’s commercial management, ensure achievement of objectives, and manage the sales cycle. Key Responsibilities: 1. Manage the complete sales and customer acquisition cycle 2. Lead commercial negotiations and ensure customer satisfaction 3. Opportunity for professional growth and development An engineering company specializing in fire protection systems is seeking an **INDUSTRIAL COMMERCIAL COORDINATOR** \- for its office in Surco. **Requirements:** * Bachelor's degree or professional title in mechanical engineering, automation, electronics, electrical engineering, mechatronics, industrial instrumentation, or business administration. * **Minimum 5 years’ proven experience** in B2B technical sales as a Commercial Coordinator, Key Account Manager (KAM) Coordinator, Commercial Supervisor, or similar role, with in-depth knowledge of the local market. * Highly commercial mindset, proactive, resilient, assertive, autonomous, etc. * Proficiency in persuasion and negotiation techniques. * Ability to quickly adapt to new situations. * Teamwork capability, results-oriented: achievement of team goals under supervision. * Existing client portfolio in industries such as manufacturing, mining, oil \& gas, energy, etc. * Ability to understand emerging technologies. * Availability to participate in trade fairs and industry events, etc. * Tracking, development, and management of the full sales cycle via the commercial team’s digital CRM platform. * Intermediate-to-advanced proficiency in Word, Excel, PowerPoint, and Power BI. * Intermediate-level English language proficiency. * Valid **A1 driver’s license.** * Availability to work Monday through Friday from 08:00 AM to 06:00 PM and Saturdays from 08:00 AM to 11:00 AM in **Surco, Lima**\-Peru (reference: near Universidad Ricardo Palma). **Responsibilities** * Plan, direct, and supervise the commercial management of the assigned team, ensuring achievement of the company’s established sales objectives and targets. * Manage and supervise the full sales cycle—from identifying business opportunities, prospecting, negotiating, and closing deals—ensuring proper registration and tracking of opportunities within the corporate CRM system. * Design and implement commercial prospecting strategies to acquire new customers and develop new business opportunities in the company’s target sectors. * Supervise continuous updating of the customer, prospect, and commercial opportunity database, ensuring data quality and traceability. * Coordinate and monitor commercial visits, prospecting calls, and technical meetings conducted by the commercial team, verifying adherence to established work plans. * Provide technical-commercial advisory support to customers and prospects regarding the company’s services, solutions, and projects. * Identify customer needs, requirements, and challenges, coordinating with relevant departments to deliver comprehensive, value-added solutions. * Analyze market trends, competitor behavior, and sector-specific needs, proposing strategic actions that support the company’s commercial growth. * Supervise preparation, review, and presentation of technical-commercial proposals, ensuring their technical feasibility, economic viability, and profitability. * Lead commercial negotiation processes related to contracts, sales terms, payment methods, discounts, delivery schedules, and other commercial agreements. * Ensure timely responses to customer requests, inquiries, and requirements concerning quotations, administrative procedures, service execution, and post-sales support. * Develop customer retention, maintenance, and portfolio growth strategies through upselling, cross-selling, and continuous follow-up. * Promote acquisition of new customers and strengthen long-term commercial relationships with strategic clients. * Coordinate with Operations, Engineering, Logistics, Administration, and Finance departments to ensure proper execution of contracted services and projects. * Prepare and present periodic commercial management reports, performance indicators, business opportunities, achieved results, and sales forecasts to the Commercial Management team. * Participate in and lead internal commercial meetings, technical presentations, and meetings with strategic clients to identify short-, medium-, and long-term business opportunities. * Propose new commercial strategies, process improvements, development of new services, and business opportunities aimed at increasing sales and customer loyalty. * Continuously monitor achievement of commercial objectives, management indicators, and the allocated sales budget. * Ensure customer satisfaction by delivering high-quality service and appropriate support throughout the entire commercial process. * Promote development, training, motivation, and evaluation of the commercial staff under supervision. * Participate in the monthly performance review meeting: proposing corrective actions and opportunities for continuous improvement. * Comply with the Internal Work Regulations, Integrity Code, and Professional Conduct Guidelines. * Other duties related to the position as assigned by the immediate supervisor. **Benefits** * Formal employment registration with all statutory benefits under the general regime. * Salary to be determined \+ commissions. * Technical training programs. * Business meeting transportation allowance. * Corporate laptop and mobile phone. * Opportunity for professional growth and development. Workplace: On-site employment