Description
Job Summary:
We are seeking an Industrial Commercial Coordinator to lead and supervise the team's commercial management, ensure goal achievement, and develop B2B sales strategies.
Key Highlights:
1. Leads commercial management and the B2B sales team.
2. Develops and implements prospecting strategies.
3. Manages the entire sales cycle and CRM.
**COMMERCIAL COORDINATOR**
An engineering company specializing in fire protection systems is seeking a **COMMERCIAL COORDINATOR** \- Industrial for its office in Surco.
**Requirements:**
* Bachelor's degree or professional title in mechanical engineering, automation, electronics, electrical engineering, mechatronics, industrial instrumentation, or commerce.
* **Proven 5 years of experience** in technical B2B sales as a Commercial Coordinator, Key Account Manager (KAM) Coordinator, Commercial Supervisor, or similar role, with in-depth knowledge of the local market.
* Highly commercial, proactive, resilient, assertive, autonomous, etc.
* Proficient in persuasion and negotiation techniques.
* Quick adaptation to new situations.
* Teamwork capability, results-oriented: achieving sales targets for the team under supervision.
* Existing client portfolio in sectors such as industry, mining, oil \& gas, energy, etc.
* Ability to understand emerging technologies.
* Availability to participate in trade fairs and events, etc.
* Tracking, development, and management of the full sales cycle via the commercial team’s digital CRM platform.
* Intermediate-to-advanced proficiency in Word, Excel, PowerPoint, and Power BI.
* Intermediate-level English language proficiency.
* Valid A1 driver’s license.
* Availability to work Monday to Friday from 08:00 AM to 06:00 PM and Saturdays from 08:00 AM to 11:00 AM in **Surco, Lima**\-Peru (reference: near Universidad Ricardo Palma).
**Responsibilities**
* Plan, direct, and supervise the commercial management of the assigned team, ensuring achievement of the company’s established sales objectives and targets.
* Manage and supervise the full sales cycle—from identifying business opportunities, prospecting, negotiation, and closing—ensuring proper registration and tracking of opportunities through the corporate CRM.
* Design and implement commercial prospecting strategies to acquire new clients and develop new business opportunities within the company’s target sectors.
* Supervise continuous updating of the customer, prospect, and commercial opportunity database, ensuring data quality and traceability.
* Coordinate and monitor commercial visits, prospecting calls, and technical meetings conducted by the commercial team, verifying compliance with established work plans.
* Provide technical-commercial advisory support to customers and prospects regarding the company’s services, solutions, and projects.
* Identify customer needs, requirements, and challenges, coordinating with relevant departments to deliver comprehensive, value-added solutions.
* Analyze market trends, competitor behavior, and sector-specific needs, proposing strategic actions to support the company’s commercial growth.
* Supervise the preparation, review, and presentation of technical-commercial proposals, ensuring their technical feasibility, economic viability, and profitability.
* Lead commercial negotiation processes related to contracts, sales terms, payment methods, discounts, delivery timelines, and other commercial agreements.
* Ensure timely handling of customer requests, inquiries, and requirements related to quotations, administrative procedures, service execution, and post-sales support.
* Develop customer retention, maintenance, and portfolio growth strategies through upselling, cross-selling, and continuous follow-up.
* Promote acquisition of new customers and strengthen long-term commercial relationships with strategic clients.
* Coordinate with Operations, Engineering, Logistics, Administration, and Finance departments to ensure proper execution of services and projects contracted by customers.
* Prepare and present periodic commercial management reports, performance indicators, business opportunities, achieved results, and sales forecasts to the Commercial Management team.
* Participate in and lead internal commercial meetings, technical presentations, and meetings with strategic clients to identify short-, medium-, and long-term business opportunities.
* Propose new commercial strategies, process improvements, development of new services, and business opportunities aimed at increasing sales and customer retention.
* Continuously monitor achievement of commercial objectives, management indicators, and the assigned sales budget.
* Ensure customer satisfaction by guaranteeing high-quality service and appropriate support throughout the entire commercial process.
* Promote the development, training, motivation, and evaluation of the commercial staff under supervision.
* Participate in the monthly results presentation meeting: proposing corrective actions and opportunities for continuous improvement.
* Comply with the Internal Work Regulations, Integrity Code, and Professional Conduct Standards.
* Other duties related to the position as assigned by the immediate supervisor.
**Benefits**
* Formal employment with all statutory benefits under the general regime.
* Salary subject to evaluation \+ commissions.
* Technical training.
* Mobility for business meetings.
* Corporate laptop and mobile phone.
* Opportunity for professional growth and development.
Application Question(s):
* In which district do you reside?
* How many years of experience do you have as a Commercial Coordinator, KAM, or in technical B2B sales within the industrial sector?
* Do you have a client portfolio in the industry, mining, oil \& gas, or energy sectors? (Yes/No)
* What is your contact telephone number?
Workplace: On-site employment