Store Manager

Description

Job Summary: We are seeking a Store Manager to lead the comprehensive management of the retail outlet, ensure commercial objectives are met, and deliver an excellent customer experience. Key Highlights: 1. Lead the overall operation of a retail branch. 2. Promote the achievement of sales targets and service standards. 3. Develop a career path and provide ongoing training. Deco Hogar E.I.R.L. – Jiapeng is a growing commercial-industrial company engaged in the importation, assembly, and distribution of motorcycles, cargo tricycles, outboard motors, and spare parts. We operate in multiple cities across the country, maintain business relationships with international suppliers, and have an expanding distribution network. Job Description **What does this role involve?** We are looking for a **Store Manager** responsible for leading the comprehensive management of the retail outlet, ensuring the achievement of commercial objectives, proper branch operations, and appropriate customer service experience. **Key Responsibilities:** * Lead the overall store operation and ensure achievement of commercial objectives. * Supervise daily opening and closing procedures, as well as proper functioning of the retail outlet. * Lead and support the store team, promoting achievement of sales targets and service standards. * Supervise customer service, including inquiries, quotations, complaints, and post-sale follow-up. * Monitor product display, presentation, and in-store availability. * Track commercial inventory and coordinate timely stock replenishment. * Supervise cash handling operations and compliance with established controls. * Coordinate with other departments on administrative and operational processes related to sales, delivery, and after-sales service. * Monitor staff performance and propose improvement actions to strengthen branch operations. * Ensure store order, cleanliness, security, and proper appearance. **Requirements:** * Technical, university-level education or final-cycle student in Administration, Marketing, Business, or related fields. * Minimum 2–3 years of experience in similar roles such as store supervisor, administrator, or store manager. * Experience in sales, customer service, and operational management of retail stores. * Knowledge of cash handling, inventory management, commercial KPIs, and personnel supervision. * Proficiency in commercial management tools, ERP systems, or similar platforms. * Availability to work at the assigned location (Iquitos). **Ideal Candidate Profile:** We seek a candidate with leadership qualities, results orientation, strong organizational skills, excellent customer interaction abilities, and capability to coordinate teams and resolve operational and commercial issues. **Benefits:** * Join a nationally leading company in its industry. * Career development path. * Opportunity to lead the operation of a retail branch. * Statutory benefits under the General Regime, ongoing training, and personal protective equipment (PPE). * Market-competitive compensation package. Work Location: On-site employment