Customer Service - Cercado

Description

Job Summary: We are seeking qualified personnel for the Customer Service position to provide information and support regarding cargo transportation services, as well as to review and register documentation. Key Highlights: 1. Opportunities for growth and professional development 2. Pleasant working environment 3. Inclusive hiring policy A leading national cargo transportation company is seeking the best-qualified candidates who wish to join a nationally recognized organization offering opportunities for growth and professional development to fill the CUSTOMER SERVICE \-Cercado Garci Carbajal position. **Requirements:** \- Technical or Bachelor's degree in Administration, Accounting, or related fields. \- Intermediate-level proficiency in PC usage and the Windows operating system. \- Minimum of 1 year of work experience (6 months in customer service). **Benefits:** \- Market-competitive salary. \- Formal payroll enrollment from day one. \- Full benefits package (CTS, bonuses, insurance, family allowance, etc.). \- Pleasant working environment **Responsibilities:** 1\. Provide customers with information and support regarding offered services, shipping branches, branch destination points, and pickup locations for goods. 2\. Carefully review supporting documentation for goods, including: ID card (DNI), carrier’s waybill, payment receipts, safety sheets, original forest transport waybill, and other documents required by SUTRAN and SERFOR. 3\. Review documents such as: ID card (DNI), notarized power of attorney (if required) when the customer collects their goods. 4\. Verify sender data for completion of the carrier’s waybill. 5\. Verify recipient data for delivery of goods. 6\. Accurately register and verify requested data in the system for issuance of carrier’s waybills, ensuring data quality for both internal and external customers. 7\. Ensure that carrier’s waybills contain all required fields properly completed. 8\. Verify that sender and recipient data correspond to natural or legal persons for correct completion of the carrier’s waybill. 9\. Deliver the carrier’s waybill and other documents to cashier service if the customer pays at the origin or destination point. 10\. Maintain close communication and coordination with the shipping payroll officer to report and be informed of any incidents that may arise. Arequipa Expreso Marvisur E.I.R.L. maintains an inclusive hiring policy; therefore, per Law No. 29973, the General Law for Persons with Disabilities, this recruitment is open to all. Salary: S/.1,300\.00 per year Application Questions: * Do you agree with the salary of 1300 soles stated in the posting? * Please provide your current contact number so we can reach you. * Are you available to start immediately? * In which district do you reside? * Do you agree with the salary of 1300? Work Location: On-site employment