OPERATIONS SUPERVISOR

Description

Job Summary: We are seeking a professional with supervisory experience to plan, direct, and control work teams, ensuring efficient supply chain management and customer satisfaction. Key Highlights: 1. Leadership role with team management and process control. 2. Education in Administration or Industrial Engineering (Degree holder). 3. Comprehensive logistics, inventory, and distribution management. **REQUIREMENTS:** * Age between 30 and 50 years. * Gender: Female or Male. * Minimum 3 years of experience in the requested area in supervisory positions. * Knowledge of planning, directing, and controlling work teams. * Responsibility and sound judgment at all levels. * Vocation and experience in resolving critical situations. * Education in Administration and/or Industrial Engineering (Degree holder). * Proficiency in handling delivery guides, invoices, and other administrative documents. * Experience interacting with logistics personnel from different companies and/or end customers. * Availability to maintain contact outside regular working hours. * Advanced Excel knowledge. * Residence in areas adjacent to Lince. **SPECIFIC RESPONSIBILITIES:** * Develop and validate work plans and programs. * Design and maintain contingency plans for delivery or installation service disruptions. * Administer and control associated risks and deviations from the original plan. * Issue and schedule delivery routes and product deliveries to our customers until customer satisfaction is achieved. * Ensure proper flow of materials, products, or resources by managing inventory, supply chain, and distribution. * Schedule and provide installation services (carpets, blinds, curtains, laminated flooring, and other products marketed by the company). * Participate, as required, in various meetings necessary to achieve expected sales targets. * Directly liaise with Sales Management and stay informed about issues involving team members under supervision. * Coordinate with sales representatives on various aspects related to product delivery or service provision, among others. * Prepare daily and weekly reports, as well as reports on services rendered. * Coordinate with drivers responsible for product deliveries (delivery guides and invoices must include recipient's signature and name). * Monitor completed services. * Coordinate with sales representatives regarding delivery documents (invoices, guides, contracts, etc.). * Oversee project execution and final delivery to the customer. * Handle internal and external conflicts diplomatically. * Timely reporting of necessary billing-related information according to requirements. **WORKING CONDITIONS:** * Formal employment from day one under MYPE payroll. * WORK HOURS: Monday–Friday, 8:30 AM to 6:00 PM; Saturdays: 8:30 AM to 1:00 PM. Employment Type: Full-time Salary: S/.1.00 – S/.2.00 per month Work Location: On-site employment