REVERSE LOGISTICS ASSISTANT

Description

Job Summary: We are seeking a Reverse Logistics Assistant to carry out administrative and operational activities related to returns, exchanges, and warranties, ensuring control and compliance with company policies. Key Highlights: 1. Efficiently manages product exchanges and returns. 2. Proposes improvements to reverse logistics processes. 3. Opportunity for professional development. A company dedicated to the nationwide marketing and distribution of hardware products and accessories is seeking a **Reverse Logistics Assistant**. **Purpose of the Position** To execute administrative and operational activities related to reverse logistics, ensuring proper control of returns, exchanges, warranties, and non-conforming products, in accordance with the company's established policies and procedures. **Responsibilities** * Manage exchange and return requests, including planning and coordination, ensuring compliance with company-established policies. * Efficiently manage relevant documentation and records in the company’s system for processed exchanges and returns. * Develop and monitor adherence to the exchange and return schedule. * Sort products by brand and record the information in the system to generate the corresponding report for the Purchasing Assistant. * Bag and prepare products for delivery to the driver / courier the following day, along with the required documentation for handling exchanges, as well as prepare items for return to suppliers, generating the respective product dispatch note. * Identify and propose improvements to the exchange and return process. * Report relevant reports and indicators to the Logistics Manager regarding area operations. * Other duties assigned to the position. **Requirements** * Technical or university education (final cycles), graduate or bachelor’s degree in Administration, Industrial Engineering, Logistics, or related fields. * Minimum of **1 year** of experience in operational logistics, warehouse, or reverse logistics functions. * Knowledge of storage, distribution, and returns management processes. * Proficiency in Microsoft Office, especially **Excel at Basic \- Intermediate level**. * Prior experience in hardware, retail, distribution, or mass-consumption companies is desirable. * ERP system knowledge is desirable. **Competencies** * Organization and planning. * Customer orientation. * Attention to detail. * Teamwork. * Effective communication. * Proactivity. * Problem-solving ability. **We Offer** * Formal employment registration with all statutory benefits. * Market-competitive remuneration. * Opportunity for professional development. Salary: S/.1,130\.00 \- S/.1,400\.00 per month Workplace: On-site employment