Customer Service - San Isidro

Description

Job Summary: We are seeking a Multifunctional Customer Service Representative passionate about pastry-making and customer service to join a family-oriented team with growth opportunities in Miraflores and San Isidro. Key Highlights: 1. Growth opportunities to lead teams and manage branches. 2. A warm and family-like work environment. 3. Enjoying teamwork and passion for pastry-making. Do you love pastry-making and want to work in a place where every day we sweeten our customers' lives? At Patty Pastelería — a family-owned business with over 30 years of experience in the industry — we seek cheerful, responsible, and service-driven individuals to join our team as Multifunctional Customer Service Representatives in our stores located in Miraflores and San Isidro. We offer growth opportunities to lead teams and manage one of our branches. What will you do? * Provide warm in-store, delivery, and app-based customer service. * Handle cash transactions, daily cash reconciliation, and POS system operation. * Restock and display our products in the showcase. * Prepare coffee and cold beverages. * Maintain store order, cleanliness, and good operational practices. What we look for in you: * Minimum 1 year of customer service experience (restaurants, cafés, or bakeries). * Technical studies in pastry-making, gastronomy, restaurant management, or related fields; OR prior experience decorating cakes. * Positive attitude, proactivity, honesty, and commitment. * Knowledge of Good Manufacturing Practices (GMP) and basic Excel skills. (If you have previously served as a store manager or supervisor, this experience will be highly valued for leadership positions within Patty.) We offer: * **Fixed schedule**: Full-time (48 hours/week, rotating shifts). * Salary: S/ 1,350 – S/ 1,450 \+ sales bonuses \+ SME payroll benefits (annual bonus, CTS, vacation, overtime pay). * Additional mobility bonus (for San Isidro branch). * 30% discount on our products. * Opportunity for professional growth in a warm and family-like environment. If you enjoy teamwork, are passionate about pastry-making, and strive to give your best to every customer, this position is for you! Employment type: Full-time Salary: S/.1,450\.00 per month Work location: On-site employment