COLLECTION OFFICER

Description

Job Summary: This role involves managing the collection of overdue accounts, negotiating with clients, and preparing reports to ensure effective fund recovery. Key Highlights: 1. Manage the collection of accounts overdue by more than 30 days 2. Negotiate with clients to achieve effective collection 3. Prepare weekly and monthly collection performance reports With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 31,000\+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Key Responsibilities: * Understand and apply VFM’s Collection Department policies: * Attend weekly meetings with the Branch Manager to receive accounts overdue by more than 30 days, using established formats. * Negotiate with clients to achieve effective collection of these accounts, reporting collection activities in real time in the system designated by VFM. * Follow up on agreements made with clients. * Maintain a weekly schedule, coordinated with the Collection Supervisor. * Prepare weekly and monthly collection performance reports and submit them to the Collection Supervisor and Collection Assistant. * Optimize resources allocated for travel allowances from the Revolving Fund. * Reconcile the Revolving Fund during the first 10 days of each month using the corresponding fiscal documents. * Properly handle cash receipts (if cash is received, deposit it into the appropriate accounts, adhering to timelines stipulated in the Policies). * Conduct judicial collection, if necessary, and maintain appropriate tracking records. * Determine the cause of delinquency for all assigned accounts. * Follow additional instructions from the immediate supervisor (Collection Supervisor). * Commitment to the Mission, Vision, and Organizational Values, in accordance with VFM’s Regulations and Policies. * Maintain close communication with branch personnel. * Participate in emergency training programs, drills, and activities conducted in locations affected by adverse events, disasters, emergencies, or incidents. * Cash reconciliation during visits by the Collection Supervisor. * Random client visits during each visit by the Collection Supervisor to the branch. * Random court visits to assess procedural status. * Monthly performance report. Applicant Types Accepted: Local Applicants Only