IT Assistant - San Miguel

Description

Job Summary: Assist in the installation, configuration, and commissioning of equipment; perform hardware diagnostics and repair; and provide user support. Key Highlights: 1. Comprehensive hardware and software technical support. 2. Inventory management and computer equipment configuration. 3. User consultation and training. **PRIMARY OBJECTIVE** Assist in the installation, configuration, and commissioning of equipment, including corresponding inventory control. Also perform hardware diagnostics and repair, network configuration, software installation, and user management. Advise and train users to maximize the effectiveness of IT resources. **REQUIREMENTS**: * Technical degree in Computing and Informatics or related fields (graduated or certified) * Courses or updates relevant to this profile. * Proficiency in office software. **FUNCTIONS/RESPONSIBILITIES:** * Create, delete, and edit access permissions in Mediweb, Monday, and Google Workspace. * **Maintain up-to-date inventory records for laptops, PCs, mobile phones, tablets, and access devices. Likewise, ensure that equipment delivery and return logs are current and properly stored across all branches.** * Perform preventive and corrective maintenance on PCs, laptops, printers, and multifunction devices. * Verify the functionality of the network infrastructure at branch locations. * Report incidents concerning leased equipment (e.g., printers and laptops) to the vendor. * **Assemble laptops and modems at branch offices or during campaigns.** * Organize and implement the distribution of IT equipment during campaigns. * Maintain records of preventive and corrective maintenance performed on equipment. * Provide support for operating systems such as Windows, macOS, and Ubuntu. * Other duties related to the position as directed by the immediate supervisor. **WORKING CONDITIONS** * Schedule: Monday–Friday, 7:00 AM–4:30 PM; Saturday, 7:00 AM–12:00 PM * MYPE payroll system * Work location: San Miguel **COMPETENCIES** * Service orientation or vocation, empathy, teamwork “We are committed to promoting equity, diversity, and inclusion within our teams and ensuring safe workplaces for everyone. Therefore, all applicants will be considered without discrimination based on personal characteristics that may introduce bias.” JOIN OUR TEAM! Salary: S/.1,200\.00 \- S/.1,500\.00 per month Work Location: On-site employment