Operations Coordinator

Description

Job Summary: Operations Coordinator responsible for planning, managing, and supervising operational activities, ensuring service quality and customer relations. Key Highlights: 1. Manages operational activities and customer relations. 2. Leads the development and execution of the implementation schedule. 3. Optimizes processes, resources, and ensures personnel protection. **Operations Coordinator** Education: Bachelor's degree in Industrial Engineering / Business Administration Experience: Minimum 2 years in similar positions. **Required Technical Knowledge:** · Courses in Finance and Budgeting, Strategic Planning, Logistics and Supply Chain, and other job-related topics. **Main Responsibilities** · Plan and manage activities during service implementation, and develop and maintain customer relations. · Manage and review operational area policies, objectives, procedures, and other documents. · Update operational procedures, instructions, and formats (Minimum annually). · Train supervisors on procedures (1\), instructions (9\), and operational area formats (Minimum annually). · Submit established operational indicators defined by SIG (Effective Supervision Indicator - ESI, Operational Incidents Index - OII). Monthly. · Deliver monthly report to SSOMAC department (summary of operational incidents, conducted 5-minute talks, current status of services regarding SSOMAC topics, improvement actions). Monthly. · Process mapping and development of procedures, instructions, standards, among others. · Leadership, communication, data analysis, strong organizational ability, and proficiency in computer tools (MS Office, ERPs). · Reorient strategies and actions. · Lead the development and execution of the service implementation schedule while maintaining service quality. · Coordinate cleaning service scheduling and supervise its execution. · Coordinate allocation of machinery, equipment, and materials to optimize cleaning processes and personnel protection. · Visit sites where services are performed to evaluate and verify conditions under which they are being executed. · Coordinate with Commercial Department for analysis of tender bases, technical files, etc., to ensure optimal contractual management. · Coordinate allocation of human resources, equipment, materials, and supplies to optimize service delivery outcomes and ensure worker protection. · Manage improvements in cleaning processes. · Inspect that PPEs are in good condition, and request replacement with new ones from Logistics Department when damaged. (Special Services only) · Organize function management in accordance with applicable Integrated Management System guidelines. · Participate, as appropriate, in investigations arising from incidents or accidents, in compliance with current procedures. · Provide training on operational cleaning topics. · Attend company-required trainings, meetings, and/or talks following prior coordination. · Report any unsafe condition, incident, accident, or emergency related to safety or health as soon as possible. · Implement effective measures to identify and control work-related hazards and risks. Employment Type: Full-time Salary: S/.3,000\.00 \- S/.3,500\.00 per month Work Location: On-site employment