Operations Coordinator

Description

Job Summary: Coordinates and manages operations, develops client relationships, and optimizes cleaning processes to ensure quality and regulatory compliance. Key Highlights: 1. Leads the planning and execution of services, maintaining quality. 2. Manages policies, procedures, and continuous improvement in operations. 3. Coordinates resources, optimizes processes, and ensures personnel protection. **Operations Coordinator** Education: Graduate in Industrial Engineering / Bachelor's degree in Business Administration Experience: Minimum 2 years in similar positions. **Required Technical Knowledge:** · Courses in Finance and Budgeting, Strategic Planning, Logistics and Supply Chain, and other job-related topics. **Main Responsibilities** · Plan and manage activities during service execution, develop and maintain client relationships. · Manage and review operational area policies, objectives, procedures, and other related documents. · Update operational procedures, instructions, and formats (Minimum annually). · Train supervisors on procedures (1\), instructions (9\), and operational area formats (Minimum annually). · Submit established operational indicators defined by SIG (Effective Supervision Indicator - ESI, Operational Incident Index - OII). Monthly. · Deliver monthly report to SSOMAC department (summary of operational incidents, 5-minute safety talks conducted, status of services regarding SSOMAC topics, improvement actions). Monthly. · Process mapping and development of procedures, instructions, standards, among others. · Leadership, communication, data analysis, strong organizational skills, and proficiency with computer tools (MS Office, ERPs). · Reorient strategies and actions. · Lead the development and implementation of the service execution schedule while maintaining service quality. · Coordinate cleaning service scheduling and supervise its execution. · Coordinate allocation of machinery, equipment, and materials to optimize cleaning processes and personnel protection. · Visit sites where services are performed for evaluation and verification of execution conditions. · Coordinate with the Commercial Department on tender documentation review, technical files, etc., to ensure optimal contractual management. · Coordinate allocation of human resources, equipment, materials, and supplies to optimize service delivery outcomes and ensure worker protection. · Drive improvements in cleaning processes. · Inspect PPE to ensure they are in good condition; request replacement from Logistics Department when damaged (Special Services only). · Organize functional management in accordance with applicable Integrated Management System guidelines. · Participate, as appropriate, in investigations arising from incidents or accidents, per current procedures. · Deliver operational training on cleaning-related topics. · Attend company-required trainings, meetings, and/or safety talks upon prior coordination. · Report any unsafe condition, incident, accident, or emergency related to safety or health as soon as possible. · Implement effective measures to identify and control work-related hazards and risks. Employment Type: Full-time Salary: S/.3,000\.00 \- S/.3,500\.00 per month Work Location: On-site employment