Technical Support - IT with Experience

Description

Job Summary: We are seeking a Systems Engineering Assistant with experience in user support and process improvement for equipment maintenance and system management. Key Highlights: 1. User support and process improvement in enterprises 2. Knowledge of ERP Odoo and programming languages 3. Analytical ability and incident resolution capability MSF CREATIVE, a marketing agency, is looking for a SYSTEMS ENGINEERING ASSISTANT in Surco. **Requirements**: ⮚ University graduate or bachelor's degree in Systems Engineering or related field. ⮚ 1–2 years of experience in the position, including user support and process improvement in enterprises. ⮚ Knowledge of ERP Odoo (experience in implementation, support, or customization is desirable). ⮚ Proficiency in common programming languages such as Python, JavaScript, SQL, HTML/CSS, among others. ⮚ Knowledge of technical support and system management. ⮚ Analytical ability, incident resolution capability, and teamwork skills. ⮚ Intermediate-level Excel knowledge. ⮚ Stress tolerance. ⮚ Availability to work Monday–Friday from 8 AM to 6 PM and Saturdays from 8 AM to 11 AM in Surco (near Puente Benavides). **Responsibilities**: ⮚ Perform preventive and corrective maintenance on equipment. ⮚ Maintain control over the database, PCs, laptops, security systems, and cameras. ⮚ Report the inventory ledger of computer equipment. ⮚ Address user incidents. ⮚ Support change implementation (implementation, training, and evaluation). ⮚ Code items for correct use of the proforma module. ⮚ Other duties assigned by the immediate supervisor. **Salary**: S/1,300 to S/1,800 Salary: S/.1,300\.00 \- S/.1,800\.00 per month Application Question(s): * In which district do you live? The interview and work location is in Surco. * How many months of experience do you have in technical support? * Are you agreeable to the salary range stated in the job posting? This will be assessed during the interview. * Please provide your WhatsApp number ///// Immediate availability required. * What is your highest educational level and field of study? Not currently a student. Work Location: On-site employment