Commercial Support Assistant

Description

Job Summary: We are seeking a proactive and organized Commercial Support Assistant to provide administrative and commercial support to our sales team in the Fire Protection and Automation Systems sector. Key Highlights: 1. Commercial and administrative support to the sales team 2. Customer and documentation management for Fire Protection Systems 3. Opportunity for professional development in the sector **COMMERCIAL SUPPORT ASSISTANT** **Work Location:** Surco **Industry:** Fire Protection and Automation Systems Job Description A company specialized in **Fire Protection and Automation Systems** is seeking a **Commercial Support Assistant** to provide administrative and commercial support to the sales team, including customer follow-up, documentation, and service coordination. Requirements * Technical or university graduate in **Engineering, Administration**, or related fields. * Minimum of **3 to 6 months** experience in customer service and/or sales. * Intermediate-level proficiency in **Microsoft Office**. * Knowledge and use of operating systems. * Prior experience in preparing **commercial quotations and reports** is desirable. * Ability to work in a team and be goal-oriented. * **Proactive, organized, and responsible** individual. * Availability to work onsite in **Surco – Monterrico**. Main Responsibilities * Provide support to the **Commercial Coordinator and Sales Executives** in assigned administrative tasks. * Update and maintain an organized **customer database**. * Follow up on customer purchase orders and service requests. * Request product and service completion confirmations. * Send and follow up on **customer satisfaction surveys**. * Prepare and track **Work Orders (OTI)**. * Notify customers about scheduled maintenance services. * Submit required documentation for the invoicing process. * Prepare management reports and submit them to the immediate supervisor. * Monitor adherence to report submission deadlines. * Comply with company-established policies and procedures. Working Hours **Monday to Friday:** 8:00 a.m. – 6:00 p.m. **Saturday:** 8:00 a.m. – 11:00 a.m. Salary **S/ 1,130 – S/ 1,300**, depending on experience and evaluation. Apply Now! If you are a graduate in **Engineering or Administration**, have experience in customer service or commercial support, and are seeking an opportunity for professional growth, we want to meet you! Salary: S/.1,130\.00 \- S/.1,300\.00 per month Work Location: Onsite employment