Customer Service Executive

Description

Job Summary: We are seeking a Customer Service Executive to provide information regarding admissions and academic methodology while maintaining educational quality and institutional values. Key Highlights: 1. Customer service experience, preferably in the education sector. 2. Excellent communication and persuasion skills. 3. Leadership ability and teamwork skills. The **TRILCE Educational Organization**, with 46 years of experience in the education sector, requires a **Customer Service Executive for its branch located in Villa María**. We take pride in delivering quality education and seek representatives who reflect our values and help convey information about our schools’ admission process and academic methodology through sound service practices. ***Requirements:*** * Minimum 01 year of customer service experience, preferably in the education sector. * Technical studies in Secretarial Science and/or Administration and/or related fields. * Preferably aged between 20 and 30 years. * Experience in collections and POS handling. * Excellent communication and persuasion skills. * Leadership ability and teamwork skills. ***Responsibilities:*** * Provide accurate and timely information about our educational services. * Follow up with prospects via phone calls, emails, and messages. * Address inquiries from parents and refer them to the appropriate departments. * Manage the distribution of incoming correspondence and external documentation. * Collaborate closely with other departments to ensure effective customer service. * Collect payments for educational services through the channels established by the institution. * Perform other duties related to area management or as otherwise assigned. ***Benefits:*** * Join a leading company in the educational market. * Social benefits according to law. Employment Type: Full-time Work Location: On-site employment