Sales Agent

Description

Job Summary: We are seeking a technician with experience in marketing, tourism, or administration to manage vehicle rentals, serve customers, and handle collections and assistance. Key Highlights: 1. Dynamic role in customer service and commercial management 2. Continuous training and a positive work environment 3. Comprehensive handling of vehicle rentals and documentation **Requirements**: * Technical degree in Marketing, Tourism, or Administration. * Minimum 6 months of experience in similar positions. * Intermediate/advanced knowledge of Microsoft Office (Word, Excel, PowerPoint). * Intermediate/advanced English proficiency. * Knowledge of commercial management, negotiation skills, conflict resolution, etc. * Familiarity with reservation and billing systems. * Valid A1 driver's license. **Main Responsibilities**: * Plan your shift by reviewing reservations and requesting required vehicles, proactively offering upgrade sales options. (Physical printout of daily schedule) * Serve customers by opening contracts following the sales procedure, offering upgrades, coverage options, and add-ons according to customer needs. * Document vehicle delivery with the corresponding contract and photographs taken at the time of delivery. Ensure photos are uploaded to the photo repository. * Do not allow vehicles to remain without valid warranty; manage warranty renewals, and warranty letters must be approved by Commercial Management (VB) and follow the official delivery format. * Rent out vehicles assigned by the Operations Manager. Maintain vehicle utilization, targeting zero idle days (7 days not on rent). * Collect expenses incurred by the customer but not registered in the contract (e.g., damages, fuel, cleaning, etc.). * Verify via SAT, CALLAO, and SUTRAN upon vehicle return whether the customer has traffic tickets and collect accordingly. * Collect traffic tickets related to closed contracts and report tickets found in previous contracts (identified during contract closure); inspect vehicles that have been idle for 7 days (7 days not on rent) for any tickets. * Proactively communicate with customers to finalize rental details prior to their arrival. * Provide damage-reporting assistance: contact insurance, ensure the customer receives support from our insurer, and complete all necessary documentation for claim processing. * Perform daily petty cash reconciliation. **Competencies**: * Teamwork * Empathy * Problem solving * Effective communication * Negotiation **Working Conditions**: * Working hours: Monday to Sunday (Full-time) \- 1 rest day. * Statutory benefits * Ongoing training * Contract subject to renewal * Positive work environment * Discounts on company services Job Types: Full\-time, Contract Contract length: 3 months Pay: Up to S/.1,400\.00 per month Application Question(s): * What are your salary expectations? * What is your level of English proficiency? * Do you hold an A1 driver's license? Work Location: In person