Part-Time Call Center Advisor

Job Summary: We are seeking a proactive Call Center Advisor to join our team, responsible for making calls, scheduling visits, and updating the databa
- Excellent work environment
- Opportunity for learning and growth

Summary: We are seeking a proactive and self-sufficient IT professional to manage web platforms, provide tech support, and automate operations for a growing wellness company. Highlights: 1. Be the tech pillar of our operations, taking ownership of responsibilities 2. Identify problems before they escalate and optimize systems 3. Work in a growing company with international exposure and real ownership **About Us** Kareliz Wellness Perú is a growing wellness company with strong North American ties, operating across digital platforms and serving clients in multiple markets. We're building a solid, long\-term team and we want people who grow with us. **About the Role** We're looking for a proactive, self\-sufficient IT professional who thrives working remotely and takes ownership of their responsibilities. You won't just be fixing tickets, you'll be the tech pillar of our operations: keeping our platforms running, supporting our team, and helping us automate smarter every day. If you're someone who identifies problems before they escalate, communicates clearly in both Spanish and English, and genuinely enjoys building and optimizing systems — we want to meet you. **What You'll Do** * Web Management – Monitor, maintain, and optimize our WordPress and Shopify sites daily. Fix bugs, broken links, UI issues, and handle technical SEO proactively. * Help Desk \& User Support – Be the go\-to tech person for our team. Troubleshoot hardware/software issues, manage access, and support tools like Slack, Monday.com, and Google Workspace. * Infrastructure – Manage DNS configurations (GoDaddy, Cloudflare), cPanel, and server environments. * Automation – Build and maintain workflows using n8n and GoHighLevel to streamline business operations. * Dev Support – Assist the lead developer with code updates, maintenance of larger projects (including ERP systems), and version control. * Google Ecosystem – Manage Google Business Profile, moderate reviews, and administer Google Workspace accounts. **Requirements** Academic: * Bachelor's degree in Systems Engineering, Software Engineering, Computer Science, or related field Technical – Must\-Haves: * Advanced knowledge of WordPress and Shopify (admin, design, maintenance) * Solid programming logic with intermediate/advanced skills in PHP, HTML5, CSS/SCSS * Experience with DNS management, cPanel, and server configuration * Proficiency in Google Workspace and Google Business Profile * Advanced English, written and spoken (essential for North American client and team communication) Technical – Nice to Have: * Experience with n8n and/or GoHighLevel automation * Knowledge of TypeScript and version control (Git) * Familiarity with Google Cloud Platform (GCP) **The Kind of Person We Need** * Proactive – You spot issues before users do and act without being asked * Organized – You manage web, support, and infrastructure tasks simultaneously without dropping the ball * Bilingual Communicator – You explain technical issues clearly to non\-technical teammates in Spanish and English * Self\-Sufficient – You work remotely with discipline, structure, and minimal supervision * Growth\-Oriented – You're always learning and looking for smarter ways to do things * Reliable – The team counts on you. You show up, follow through, and report progress clearly **Work Setup Requirements** Since this is a fully remote position, candidates must have their own minimum work setup: * Computer or laptop with sufficient specs for development and multitasking * Stable, high\-speed internet connection * Headset and microphone for virtual meetings * Webcam for team calls * Second monitor (desirable but not required) **What We Offer** * 100% Remote – Work from anywhere in Peru * Stable schedule – Monday to Friday, 8:00 AM –1:00 PM (25 hrs/week) * Career growth – Clear career path within a scaling company * International exposure – Work alongside North American teams and clients * Stable work environment – We value long\-term relationships with our team * Real ownership – Your work has direct impact on the company's operations **Ready to Apply?** Send us your CV and tell us about a tech problem you solved before anyone noticed it was a problem. That's the kind of person we're looking for. Apply now and grow with Kareliz Wellness Perú. Sueldo: A partir de S/.1,500\.00 al mes Lugar de trabajo: Empleo remoto

María García
Indeed · HR