Part-Time Call Center Advisor

Job Summary: We are seeking a proactive Call Center Advisor to join our team, responsible for making calls, scheduling visits, and updating the databa
- Excellent work environment
- Opportunity for learning and growth

Job Summary: We are seeking a commercial professional to expand KCP's business and manage a portfolio of iconic and innovative brands, helping shape the future of hygiene products. Key Highlights: 1. Be part of the team that drives brands recognized in millions of households. 2. Opportunity to make a real impact and build a portfolio of brands. 3. Contribute to the expansion and growth of KCP's business. **Job Description** ------------------- Join the team that drives globally recognized brands in millions of households, including Andrex®, Kleenex®, Cottonelle®, Scott®, Viva® and WypAll®. At Arbex, you’ll find everything you need: innovation, growth, and the opportunity to make a real impact. You’re not someone who settles for just any role—and neither are we. Being Unstoppable Together requires a special kind of people and teams who truly care about making a difference. Here, you’ll bring your professional experience, talent, and motivation to develop and manage a portfolio of iconic and innovative brands. In this role, you’ll help shape the future of tissue and hygiene products for billions of people worldwide. **About You** This position is part of Arbex’s investment to create new jobs and expand its capacity to produce premium products essential for millions of people around the world. **We will be Unstoppable Together!!** This role will be responsible for contributing to the expansion and growth of KCP’s business by acquiring new potential customers profitably and sustainably over time—within targeted segments and categories—leveraging KCP’s value proposition and using digital and marketing tools to ensure net sales growth objectives aligned with KCP’s strategy. **Some of your key responsibilities will include:** * **Manage your pipeline of Opportunities**, maintaining Salesforce up-to-date at all times—including process milestones—to ensure visibility into business opportunities, expected closing timelines, product needs, dispenser requirements, and opportunity closure effectiveness—enabling accurate forecasting and sales projections. * **Ensure successful implementation of the Hybrid Consultative Sales Cycle** (virtual and/or in-person), as well as proper use of tools—prioritizing customer needs and sense of urgency. * **Serve as the primary point of contact for assigned focus customers**, ensuring high service standards throughout the commercial process with end customers and enabling effective business-closing processes. * **Meet established performance metrics for your role** (total new business, repeat purchases, focus categories, profitability, use of virtual tools) through strong commercial skills and commitment to strengthening competencies and attributes required to perform at the level expected for this role. * **Develop commercial proposals for customers**, aligned with identified needs, integrating analytical tools such as: (portfolio analysis, cost-in-use, financial scenarios, dispenser investment, special pricing support investment, post-sale added value, pilot tests, etc.), ensuring optimization of every investment in line with KCP’s sales and profitability goals. * **Provide feedback on new customer strategies, commercial and digital tools, portfolio, and best practices**, based on market behavior insights to strengthen, improve, and contribute to KCP’s positioning. * **Ensure newly acquired customers achieve appropriate repeat purchases of KCP products**, guaranteeing long-term business sustainability and dispenser payback. **To succeed in this role, you’ll need the following qualifications:** * Degree in Marketing, Industrial Engineering, Business Administration or related fields. * 1+ years of experience in B2B commercial roles (tangible goods sales), specifically in new customer acquisition. * Proven experience with **Salesforce**. * Ability to make decisions, influence others, and exercise indirect leadership—driving commercial strategy across sales teams of varying seniority levels and through strong cross-functional collaboration. * Capacity to build effective relationships with internal and external stakeholders, managing multiple stakeholders and promoting organizational alignment. * Intermediate English proficiency. * Valid driver’s license. **Total Rewards** Our people drive everything we achieve, which is why we invest in providing them with what they need to grow and thrive. If you’re looking for a rewarding career at a company that supports its team, Arbex is the place for you. These are just some of the benefits you’ll enjoy working in this role at Arbex: * Medical insurance * Product package * On-site physician Benefits may vary by country and position; specific details will be shared during the recruitment process. **To Be Considered** Click the Apply button and complete the application process below. A member of our recruitment team will review your application and contact you if your skills align with this role. Check out our careers page: www.arbex.com **And finally, a few alignments…** Maintaining an inclusive culture is fundamental to Arbex’s continued progress. We transform the diverse experiences and passions of our people into brands that improve lives around the world—and build teams that reflect the consumers we serve. When you bring your unique perspective, you strengthen the success of our entire company. We are an equal opportunity employer and all qualified candidates will be considered without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship or any other characteristic protected by law. The above statements are intended to describe the general nature and level of work performed by individuals in this position. They should not be interpreted as a comprehensive list of all duties, responsibilities or competencies required. Here, everyone belongs. We celebrate diversity in all its forms and invite people with disabilities to join this team. Let us know what you need—we’ll make the process work for you. Hiring is subject to verification of applicable local policies. *This position is available exclusively for local candidates who already hold work authorization in the country where the position is located. Arbex will not provide relocation support for this position.* ***\#LI\-Hybrid*** **PRIMARY LOCATION** -------------------- Lima Office Miraflores **WORKER TYPE** --------------- Employee **WORKER SUB\-TYPE** -------------------- Regular **JOB TYPE** ------------ Full time
María García
Indeed · HR