Description
Position Summary:
Provide administrative and commercial support, ensuring customer service, quotation follow-up, and interdepartmental coordination to achieve objectives.
Key Highlights:
1. Key administrative and commercial support for achieving objectives.
2. End-to-end customer management, from initial contact to data updates.
3. Strategic coordination with sales, operations, and administration.
**Position Objective:**
Provide support for the company's administrative and commercial activities, ensuring appropriate customer service, quotation follow-up, document control, and coordination across departments to contribute to achieving commercial objectives.
**Main Responsibilities**
* Prepare and track quotations and commercial proposals.
* Respond to customer inquiries via telephone, email, and WhatsApp.
* Coordinate with sales, operations, and administration departments to address requests.
* Register and update customer information in the database.
* Prepare commercial and administrative reports.
* Organize and archive physical and digital documentation.
* Coordinate meetings, schedules, and tracking of commercial commitments.
* Support public and private tender or bidding processes (desirable).
* Perform other related duties assigned by management.
**Requirements**
* Graduate or final-year student in Administration, Industrial Engineering, International Business, Accounting, or related fields.
* Minimum of **1 year** of experience in administrative, commercial, or customer service roles.
* Intermediate proficiency in Microsoft Office, especially Excel and Word.
* Knowledge of quotation preparation and commercial follow-up is desirable.
* Excellent writing and communication skills.
Work Location: On-site employment