Telephone Commercial Assistant

Description

Job Summary: We are seeking a Telephone Commercial Assistant for INTEDYA, responsible for telephone prospecting and scheduling commercial meetings with executives. Key Highlights: 1. Serves as the key first point of contact with corporate clients. 2. Opportunity to work with an international consulting and auditing firm. 3. Focus on developing communication skills and B2B commercial management capabilities. **Job Description** ---------------------------- At INTEDYA **(International Dynamic Advisors)**, an international firm specializing in business management consulting, auditing, and training, we are looking to incorporate a **Commercial Assistant** into our team to support and energize our commercial activities. This position has a very clear objective: to help us fill the meeting calendar of the office’s leadership team. To achieve this, the selected candidate will be responsible for conducting telephone prospecting to companies, establishing the first contact with potential corporate clients, and scheduling commercial meetings with executives, department heads, and general managers—meetings that will subsequently be handled by our leadership and management teams. Your role will be pivotal as the first point of contact between INTEDYA and numerous organizations. We seek organized, consistent, and goal-oriented individuals with strong telephone communication skills, who feel comfortable engaging in professional B2B conversations, can manage commercial follow-ups, and work methodically and diligently to keep the meeting calendar consistently active and well-planned. **Responsibilities** ------------- * Conduct telephone prospecting to potential companies with the aim of scheduling commercial meetings with the organization’s highest-level decision-maker (e.g., Manager, CEO, or Administrator, as applicable). * Identify target companies and develop, maintain, and update databases of potential clients to enable systematic prospecting activities. * Support the Office Director in planning, coordinating, and confirming the commercial agenda derived from scheduled meetings. * Record and report all commercial activity in corporate systems, ensuring traceability, follow-up, and quality in every interaction. * Provide support to INTEDYA clients who have contracted the supplier evaluation service, by making telephone contacts with supplier companies to assist in implementing the evaluation program and, where appropriate, identifying potential opportunities for scheduling commercial meetings. **Accountabilities** --------------------- * Achieve the meeting-scheduling targets established in the productivity plan. * Maintain a consistent weekly pace of meetings to drive sustainable growth of the office. * Apply the policies and procedures defined in the *Commercial Management Operations Manual.* * Monitor performance indicators and proactively propose improvements and solutions. * Protect INTEDYA’s image and reputation among clients and strategic partners. **Education and Knowledge** ----------------------------- * Proficient use of standard office tools: **Word, Excel, PowerPoint, Outlook**, email, and internet browsing. * Experience using **CRM** or other commercial activity management systems for logging and tracking prospecting actions is desirable. * Ability to make cold calls, clearly explain the purpose of the call, and handle initial objections aimed at scheduling meetings. * Basic understanding of the corporate environment and commercial activities to facilitate dialogue with organizational decision-makers. * Professional education, university studies (completed or in progress), or equivalent training in administration, marketing, business, or related fields. **Experience** --------------- * Prior experience in telephone prospecting, scheduling commercial meetings, telemarketing, or similar roles involving telephone contact with companies. * Experience in cold calling and managing telephone conversations directed at organizational decision-makers. * Minimum of **6 consecutive months** of experience in telephone-based commercial or customer service roles within the last two years is preferred. **Soft Skills** --------------- * Clear, direct, and professional communication ability—especially during telephone conversations with company executives. * Results orientation and motivation to meet and exceed established goals. * Persistence and resilience in the face of rejection, maintaining a positive attitude and consistent activity pace. * Strong organizational capability, personal discipline, and efficient time management. * Proactivity and eagerness to learn about INTEDYA’s services, commercial messaging, and internal methodologies. Commitment to excellence, continuous improvement, and high-quality work. * **Contract** ------------ **Position Vacant:** Telephone Commercial Assistant