Description
Job Summary:
We are seeking a RECEPTIONIST to ensure efficient and courteous service to visitors, handling check-in/check-out, reservations, and customer service at a hotel.
Key Highlights:
1. Efficient and courteous service to visitors
2. Management of check-in/check-out, reservations, and customer service
3. Positive work environment and continuous training
We are currently searching for top talent for the **RECEPTIONIST** position with one of our partners in the **SAN BARTOLO** district, ensuring efficient and courteous service to visitors.
**Responsibilities:**
Perform check-in and check-out procedures in accordance with established policies and procedures.
Respond to guest requests.
Handle and resolve guest complaints.
Answer internal and external telephone calls received by the hotel.
Manage, create, and confirm reservations.
Provide customer service as required.
Monitor and supervise company facilities and common areas.
Control proper access for guests and/or diners.
Recycle and collect garbage from all areas.
Open the premises.
Perform additional duties as assigned by the immediate supervisor.
**Requirements:**
Technical and/or university degree, or final-cycle student in hotel administration, hospitality and tourism, or related fields.
Minimum 6 months of experience in similar positions.
Intermediate-level Office software proficiency.
Customer service and problem-solving skills.
Residence in nearby areas.
**Competencies:**
Customer service
Problem solving
Planning and organization
Collaborative work
Proactivity
**Benefits:**
Positive work environment
Meal allowance covered
Continuous training
Corporate discounts
Salary: S/.1,200.00 \- S/.1,400.00 per month
Workplace: On-site employment