Control Center Operator

Description

Job Summary: The Control Center Operator is responsible for monitoring, recording, and escalating events related to security, operational control, video surveillance, and emergencies at the Zafranal Project. Key Highlights: 1. Critical role in protecting people, assets, and facilities. 2. Supports operational continuity through system monitoring. 3. Opportunity for leadership in security and protocol compliance. **Location:** Arequipa, Peru **Employment Type:** Regular full-time **Work Location:** On\-site About **Zafranal** Zafranal is a copper and gold project projected to produce approximately 126\.000 tonnes of copper annually during its first five years of operation. It is located in the Arequipa region, Majes district, approximately four hours by road from the city of Arequipa, Peru. **Application Deadline: September 11, 2026** Reporting to the Physical Security and Control Center Supervisor, the **Control Center Operator** will be responsible for timely monitoring, recording, communicating, and escalating events related to physical security, operational control, video surveillance, communications, vehicle movements, emergencies, and other relevant developments at the Zafranal Project. The position ensures operational traceability of the Control Center through the use of SVV/CCTV systems, monitoring platforms, radio reports, logbooks, digital records, emergency directories, and vehicle tracking tools, thereby contributing to the protection of people, assets, facilities, and operational continuity. The position is based in Arequipa, with a 7x7 rotating shift schedule. **Key Responsibilities:** * Serve as a courageous safety leader, adhering to and championing rules, regulations, critical controls, and safety and environmental procedures. * Record and maintain up-to-date operational information for the Control Center, including developments, incidents, reports, contacts, instructions, directories, and other project-related activities. * Monitor SVV/CCTV systems, alarms, communications, and technological platforms under the Control Center’s scope, promptly reporting failures, signal losses, camera unavailability, or anomalous events. * Track radio reports from security posts, verifying communication continuity and escalating omissions, emergencies, or deviations per established protocols. * Monitor movement of personnel, vehicles, equipment, and operational units, including travel between Site, Pedregal, Pozos, Arequipa, and other routes within the operational scope. * Support GPS monitoring of vehicle units, route alerts, driving events, fatigue and drowsiness detection systems, and associated reporting requirements for the project’s vehicle management. * Activate and communicate appropriate protocols in response to security incidents, emergencies, evacuations, fires, medical emergencies, intrusions, communication failures, or other critical events. * Prepare, update, and submit daily reports, shift handover logs, incident logs, operational performance reports, vehicle movement reports, CCTV reports, and other communications required by supervision. * Safeguard and protect sensitive information managed from the Control Center, including images, routes, locations, reports, personnel data, contacts, evidence, and access credentials. * Verify the status, inventory, and functionality of equipment assigned to the Control Center, promptly reporting any failures, deterioration, or need for technical support. **Requirements:** * Technician in Computing and Informatics, Administration, Security, Electronics, Systems, Telecommunications, or related technical fields. * Minimum 5 years’ experience in operational, administrative, security, monitoring, communications, or operational control functions. * Minimum 3 years’ experience in mining, agro-industrial, extractive, physical security, Control Center, CCTV, GPS monitoring, or electronic security operations. * Experience in incident logging, camera monitoring, vehicle tracking, radio communications, operational reporting, or incident response. * Preferred training in Control Center operations, Monitoring Center operations, SVV/CCTV, electronic security, GPS monitoring, operational communications, emergency response, or incident management. **Why Teck** **At Teck, your work matters—for the world, for our communities, and for your future.** As one of Canada’s leading resource companies, we focus on responsibly supplying the essential metals needed for global development and the energy transition, while caring for the people, communities, and environment we love. We do this guided by our values, collectively known as *The Teck Way*. At Teck, you’ll find purposeful work, a culture of respect and inclusion, and the opportunity to grow your career while helping build a better world. **Apply With Us** Take the next step in your career by applying for the **Control Center Operator** position. We review applications continuously and encourage you to apply even if your experience does not meet all the requirements. We value diversity and are committed to an inclusive, barrier-free selection process. Reasonable accommodations can be provided if needed. *Job Posting: 54511 \| Position Category: Health and Safety \| Employment Type: Regular full-time \| Location: Zafranal \- Pedregal \| Work Location: \#LI \- On\-site*