Position Summary: End-to-end store management with focus on sales, customer service, budgeting, logistics, and team development, driving innovation and leadership. Key Highlights: 1. Lead teams and foster a positive work environment. 2. Develop personnel and digital culture in the store. 3. Optimize operational tasks and identify business opportunities. **Job Description** ---------------------- Effectively manage the execution of Sales Plans, Customer Service Excellence, Expense Budgets, and Commercial Strategies. 1\. Ensure customer service excellence standards. 2\. Achieve the store's sales targets. 3\. Adhere to expense budgets and generate additional cost-saving opportunities. 4\. Ensure and manage compliance with the store's logistics processes. 5\. Manage and promote a digital culture within the store, encouraging the use of digital tools by the team. 6\. Implement the store staff training program. 7\. Continuously develop staff for higher-responsibility roles. 8\. Recognize valuable ideas generated by store staff for business benefit. 9\. Enforce and comply with progressive discipline policies. 10\. Implement the hiring program to ensure high-quality service delivery. 11\. Continuously optimize various operational tasks in the store using Lean methodology. 12\. Identify competitors' strengths and weaknesses. 13\. Lead teams based on the open-door policy. 14\. Continuously drive changes in the store to make it engaging and dynamic for customers. 15\. Manage the store on-site as a Business Unit, allocating resources appropriately according to circumstances. 16\. Foster a positive work environment through best practices and strong performance. 17\. Proactively seek and identify business opportunities with potential customers. **Candidate Requirements** -------------------------- * Bachelor’s degree in Business Administration, Economics, Industrial Engineering, or related fields. * Minimum 3 years of experience in similar positions. * Experience in retail, supermarkets, mass consumer goods, or related industries. * Experience leading teams. * Intermediate-level Excel proficiency. * Availability to work on-site on rotating shifts. * Availability to work in Iquitos. This opportunity is suitable for persons with disabilities. **Selection Process** ------------------------ Our selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to this position. 2\. Check your email. 3\. Log in to Aira and respond to the requested questions and/or assessments. If your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are over 88,000 people who work daily toward our firm Purpose — Simplify and Enjoy Life More. We operate in 9 countries and consist of five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each brand shapes who we are, and together — as One Team — we continuously reinvent ourselves and exceed our customers’ expectations. A team full of dreams that makes things happen. We dare to launch, innovate, take risks, and create opportunities — always staying at the forefront, constantly reinventing ourselves to deliver the best shopping experience at every touchpoint with us.
María García
Indeed · HR
María García
Indeed · HR
