Administrative Assistant - Receptionist

Description

Job Summary: We are seeking a responsible and organized individual with a strong service orientation to assist customers, manage reservations and schedules, and provide administrative support. Key Highlights: 1. Multichannel customer service and reservation management 2. Scheduling organization and administrative support 3. Proficiency in digital tools and effective communication We are looking for a responsible, organized, and service-oriented individual to join our team. **Main Responsibilities** * Respond to customer inquiries via WhatsApp, phone calls, email, and social media. * Provide information regarding services, operating hours, rates, and current promotions. * Manage the session booking process and rescheduling. * Deliver courteous, professional, and customer satisfaction-focused service. * Administer and organize professionals' schedules at the center. * Send timely appointment reminders to reduce no-shows. * Record, update, and maintain an organized customer database. * Monitor daily income and perform basic cash register closing procedures. * Greet and direct customers and students. * Maintain the reception area and common spaces tidy, clean, and presentable. * Handle complaints, feedback, and incidents empathetically and effectively. * Coordinate maintenance, cleaning, and material supply requests. * Provide administrative support to management. * Perform other duties related to this position as assigned by the immediate supervisor. **Requirements** * Technical or university degree in Administration, Secretarial Studies, Marketing, Business, or related fields. * Proficiency in Microsoft Office (Word, Excel, Canva). * Experience with Google Drive, Google Calendar, and digital tools. * Experience handling customer service via WhatsApp Business and social media. * Excellent writing, spelling, and communication skills. * Strong organizational ability, task follow-up, and goal-oriented mindset. **Competencies** * Commitment * Organization and planning * Responsibility and commitment * Customer orientation * Effective communication * Proactivity and initiative * Problem-solving ability * Ability to track and close sales * Confidential handling of information **Working Hours** **Part-time Mode** * Monday to Friday: 3:00 p.m. to 7:00 p.m. * Saturdays: 9:00 a.m. to 1:00 p.m. * Compensation: S/ 700 **Additional Information** * Available positions: 0 1 * Work mode: In-person * Workplace: Miraflores * Immediate hiring. Salary: Starting from S/.700\.00 per month Workplace: In-person employment