Description
Job Summary:
We are seeking a professional to supervise and manage the operation of a store, ensuring service, cleanliness, and safety standards, with emphasis on customer service and achievement of objectives.
Key Highlights:
1. Manages the optimal operation of the store and supervises staff.
2. Attends to and follows up on customer concerns.
3. Requires leadership, planning, and customer orientation.
RESPONSIBILITIES:
* Ensure optimal store operation, complying with cleanliness, service, and safety standards.
* Supervise, train, evaluate, and manage operational staff.
* Prepare and submit established reports (operational, commercial, administrative) as required by the company.
* Comply with the company's Process Manual and Internal Work Regulations.
* Attend to, resolve, and follow up on customer concerns and complaints.
* Cash reconciliation and balancing.
* Inventory control.
* Achieve sales targets.
* Perform other duties assigned by the immediate supervisor.
REQUIREMENTS
EDUCATION: Technical or university degree in Administration, Finance, Psychology, Communications, Industrial Engineering, Accounting, Marketing, or related fields.
EXPERIENCE: 1 year of experience in similar positions (Responsible, Store Manager, Coordinator, and/or Supervisor).
COMPETENCIES: Leadership, planning, teamwork, proactivity, responsibility, customer orientation.
WORK CONDITIONS:
* Schedule: Monday to Sunday, between 11 AM and 11 PM (48 hours per week, with one weekday off).
* Microenterprise payroll (2 annual bonuses for gratification).
Employment type: Full-time
Salary: Up to S/.1,300.00 per month
Work location: On-site employment