Job Summary: We are seeking an Admissions Advisor to support our students, ensuring their successful enrollment and proper commencement of classes, with a focus on post-sales service. Key Highlights: 1. Key support for student enrollment and success 2. Position focused on post-sales service, follow-up, and customer retention 3. Coordination with academic and operations departments **Admissions Advisor – San Isidro** **Location:** San Isidro, Lima \| On-site \+ remote Saturday We are seeking an **Admissions Advisor** to support our students after enrollment, ensuring they complete their enrollment process, confirm their class schedule, and begin classes correctly. **Responsibilities** * Support students through enrollment completion and class commencement. * Conduct follow-ups via WhatsApp and phone calls. * Coordinate schedules, class groups, and start dates. * Address inquiries and identify potential dropout cases. * Maintain up-to-date CRM records and log all follow-up activities. * Coordinate with Academic and Operations departments. * Achieve the **95% enrollment completion target**. **Requirements** * Technical or university degree in Administration, Education, Communications, Customer Service, or related fields. * Minimum **1 year of experience** in customer service, admissions, post-sales service, onboarding, or customer retention. * Proficiency in CRM systems, WhatsApp Business, and Google Sheets/Forms. * Prior experience in the education sector is desirable. * Excellent communication, organizational skills, empathy, and follow-up ability. **Schedule** * **Monday to Friday:** 9:30 a.m. to 7:00 p.m., on-site. * **Saturdays:** 8:30 a.m. to 2:00 p.m., remote. * Includes a 1-hour lunch break Monday to Friday. **We Offer** * REMYPE payroll registration from day one. * Admissions Advisor – San Isidro **Location:** San Isidro, Lima \| On-site \+ remote Saturday We are seeking an **Admissions Advisor** to support our students after enrollment, ensuring they complete their enrollment process, confirm their class schedule, and begin classes correctly. **This is not a sales position.** The focus is on service, follow-up, post-sales experience, and customer retention. Responsibilities * Support students through enrollment completion and class commencement. * Conduct follow-ups via WhatsApp and phone calls. * Coordinate schedules, class groups, and start dates. * Address inquiries and identify potential dropout cases. * Maintain up-to-date CRM records and log all follow-up activities. * Coordinate with Academic and Operations departments. * Achieve the **95% enrollment completion target**. Requirements * Technical or university degree in Administration, Education, Communications, Customer Service, or related fields. * Minimum **1 year of experience** in customer service, admissions, post-sales service, onboarding, or customer retention. * Proficiency in CRM systems, WhatsApp Business, and Google Sheets/Forms. * Prior experience in the education sector is desirable. * Excellent communication, organizational skills, empathy, and follow-up ability. Schedule * **Monday to Friday:** 9:30 a.m. to 7:00 p.m., on-site. * **Saturdays:** 8:30 a.m. to 2:00 p.m., remote. * Includes a 1-hour lunch break Monday to Friday. We Offer * **Fixed salary: S/ 1,550** * **Commissions of S/ 700 to S/ 1,000**, based on performance. * REMYPE payroll registration from day one. * Training and growth opportunities. Salary: S/.1,550\.00 \- S/.2,000\.00 per month Application Question(s): * Do you have experience in customer service and collections? Workplace: On-site employment
María García
Indeed · HR
María García
Indeed · HR
