Description
Job Summary:
Provide specialized advisory services on health plans and programs, acquire and retain customers, deliver excellence in service, and develop the customer portfolio.
Key Highlights:
1. Specialized advisory services on health plans and programs
2. Customer acquisition and retention with excellence in service
3. Development of customer portfolio and generation of active demand
**Job Description**
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Provide specialized advisory services on health plans and programs, acquire and retain customers, and deliver excellence in service.
1\. Identify, attract, and develop new individual customers aligned with the defined prospecting profile and Auna’s commercial strategies, thereby growing the customer portfolio.
2\. Generate active demand by attracting customers from other insurance providers, maximizing affiliate conversion. Maintain an active and extensive customer portfolio, which will serve as the primary source for affiliate conversion.
3\. Achieve and exceed the minimum production quota established, ensuring outstanding performance.
4\. Submit daily and timely progress reports on activities; manage CRM tools daily. Attend in-person or remote meetings as directed by the supervisor.
5\. Actively attend and participate in daily meetings to coordinate prospecting and sales closing strategies based on the conversion funnel.
6\. Effectively apply the sales and prospecting model by managing activities through digital tools, phone calls, lead qualification, scheduling individual and group meetings (in-person and virtual), and confirming visits and appointments with customers to ensure conversion.
7\. Document and report all commercial activities according to the formats, tools, and sales models established by the company, using the assigned digital platform.
8\. Strengthen commercial skills by attending and leveraging internal training sessions offered by Auna, as well as through self-managed learning.
9\. Manage collections and ensure timely persistence compliance for M1 through M12 of your production, per objectives set by the Commercial Planning team.
10\. Execute other strategic functions aligned with the business’s commercial objectives while complying with the company’s internal regulations.
**Candidate Requirements**
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* Completed secondary education
* Technical and/or university-level studies (completed or incomplete) in a commercial-related field are desirable
* 2 years of experience in intangible sales: brokers, health insurance, life insurance, clinics
* Laboratories (e.g., medical representatives), telemarketing / remote sales, with an existing customer portfolio
**Selection Process**
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The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience.
To apply, you only need:
1\. Apply to the position
2\. Check your email
3\. Log into Aira and respond to the requested questions and/or assessments
Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage.
**About Us**
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Auna is a leading organization whose primary commitment is to deliver health and wellbeing to its affiliates and patients. We continuously pursue innovation to provide high-quality, accessible health solutions for everyone.
We operate in Peru, Colombia, and Mexico, and employ over 14,500 professionals.
At Auna, we implement a people-centered, comprehensive healthcare model—the most important pillar of our mission.
**Our Benefits**
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* Medical insurance
* Training and courses
* Wellness activities
* Meal subsidy
* Product discounts