NOC OPERATOR / COMAS AND SURQUILLO

Description

Position Summary: We are seeking an experienced NOC Operator in telecommunications/networks to oversee maintenance, monitor networks, manage incidents, and collaborate with internal teams. Key Highlights: 1. Real-time network, server, and application monitoring. 2. Incident management and customer support. 3. Collaboration with internal teams and technical advisory. **We are looking for a NOC Operator** with experience in telecommunications and/or networking. **REQUIREMENTS:** * Degrees in Telecommunications Engineering, Systems Engineering, Computer Science, Electrical Engineering, or Electronics Engineering * Proven knowledge of CCNA, HCIA, Datacom, Radio Frequency, Power Backup Systems, Servers, Video Surveillance Systems * Minimum 1 year of experience handling incidents, requests, and monitoring network and security platforms * Intermediate-level Microsoft Office proficiency * Python, Power BI * Availability to work in Surquillo and Comas. **RESPONSIBILITIES:** * Validate and supervise corrective and preventive maintenance at nodes and the NOC, ensuring operational continuity. * Monitor network, server, and application status, performance, and alerts in real time. * Process service activations, deactivations, suspensions, and provide customer support. * Detect, manage, and report incidents, escalating and logging technical tickets promptly. * Report availability metrics and critical events. * Control physical access to network infrastructure, manage inventory, and back up critical data. * Perform remote and on-site testing, troubleshoot errors, and coordinate with internal technical teams or external support providers. * Collaborate with other internal teams and advise commercial departments on technical solutions. * Carry out instructions from the immediate supervisor. **If interested, please send your CV to 989\-119\-420** Employment Type: Full-time Work Location: On-site