NOC OPERATOR - COMAS AND SURQUILLO

Description

Position Summary: We are seeking an experienced NOC Operator in telecommunications and networking to monitor, manage incidents, and collaborate on operational continuity. Key Highlights: 1. Experience in incident response and monitoring of network platforms 2. Proven knowledge in CCNA, HCIA, Datacom, and power systems 3. Supervision, monitoring, and technical support functions in NOC **We are looking for an NOC Operator** with experience in the field of telecommunications and/or networking. **REQUIREMENTS:** * Degrees in Telecommunications Engineering, Systems Engineering, Computer Science, Electrical Engineering, or Electronics Engineering * Proven knowledge in CCNA, HCIA, Datacom, Radio Frequency, Power Backup Systems, Servers, and Video Surveillance Systems * Minimum 1 year of experience in incident handling, service requests, and monitoring of network and security platforms * Intermediate-level proficiency in Microsoft Office * Python, Power BI * Availability to work in Surquillo and Comas. **RESPONSIBILITIES:** * Validate and supervise corrective and preventive maintenance at nodes and NOC, ensuring operational continuity. * Monitor network, server, and application status, performance, and alerts in real time. * Perform service activations, deactivations, suspensions, and customer technical support. * Detect, manage, and report incidents, escalating and logging technical tickets promptly. * Report availability metrics and critical events. * Control physical access to network infrastructure, manage inventory, and back up critical data. * Conduct remote and on-site testing, troubleshoot errors, and coordinate with internal technical teams or external support providers. * Collaborate with other internal teams and advise commercial departments on technical solutions. * Carry out instructions from immediate supervisor. **If you are interested, please send your CV to 989\-119\-420** Employment Type: Full-time Work Location: On-site