Description
Job Summary:
We are seeking an ADMISSIONS CLERK to provide on-site and remote technical support in a clinical environment, with opportunities for professional growth.
Key Highlights:
1. On-site and remote technical support in a clinical environment.
2. Opportunities for growth in technology.
3. Ongoing training.
A leading Peruvian company with over 25 years of experience delivering innovative technological solutions is looking for an **ADMISSIONS CLERK** eager for professional growth, capable of providing on-site and remote technical support to our client (a private clinic).
**Requirements:**
· Final-year students of Systems Engineering, Computer Science, Computing, or related Information Technology fields.
· Minimum 1 year of experience in Level 1 and/or Level 2 technical support.
· Knowledge of HIS / ERP, XHIS, HCIS, XRIS, or other hospital environment systems.
· Proficiency with remote support tools (TeamViewer, AnyDesk).
· Availability to work on-site Monday through Saturday from 3:00 PM to 12:00 AM at the client’s location (Lima Norte, SMP). The shift is on-site from 3 PM to 7 PM at the client’s site and remote from 8 PM to 12 AM.
**Responsibilities:**
· Customer service and telephone call handling.
· Ticket management and incident escalation.
· Prompt resolution of technical issues.
· Clear explanation of solutions to non-technical users.
**Benefits:**
· Formal employment under the MYPE labor regime starting on day one.
· Salary above market average.
· Life Insurance and SCTR coverage.
· Ongoing training.
· Opportunities for growth in technology.
Salary: S/.1,200.00 \- S/.1,300.00 per month
Work Location: On-site employment