Description
Job Summary:
We are seeking an IT Assistant for internal technical support, ensuring the proper functioning of equipment, networks, and systems, and guaranteeing operational continuity.
Key Highlights:
1. Comprehensive technical support for internal users
2. Professional development and continuous learning
3. Excellent work environment and collaborative teamwork
**Job Description**
We are looking for an IT Assistant to provide technical support to internal users, ensuring the proper functioning of computers, peripherals, networks, and systems. The selected candidate will assist with the installation, configuration, and maintenance of technological infrastructure, ensuring continuity of the company’s daily operations.
**Main Responsibilities**
* Handle technical support tickets, software installation, and configuration according to established procedures.
* Configure user access rights, permissions, and accounts.
* Install and maintain computers, printers, scanners, and peripherals.
* Perform preventive and corrective maintenance on equipment.
* Provide basic network support (LAN, WiFi, VPN).
* Manage periodic backups of folders and emails.
* Supervise vendor work at the Data Center according to schedule.
**Requirements**
* Technical diploma or degree in Computing and Informatics, Networking, or related fields.
* Minimum 1 year of experience in technical support.
* Knowledge of computer and peripheral installation and diagnostics.
* Basic proficiency in Windows and Linux operating systems.
* LAN/WiFi and VPN configuration skills.
* Data backup and information security knowledge.
* Preferred: Basic knowledge of servers and virtualization.
**Valued Competencies**
* Results-oriented mindset and problem-solving ability.
* Clear communication with users.
* Organization and accountability.
* Teamwork and willingness to learn.
**We Offer**
* Employment with a stable company in its industry.
* Opportunities for professional development and continuous learning.
* A positive work environment and collaborative teamwork.
Salary: S/.2,000\.00 \- S/.2,200\.00 per month
Work Location: On-site employment