Description
Job Summary:
Provide training to store and sales channel staff, ensuring knowledge for excellent customer service and adherence to standards.
Key Responsibilities:
1. Train staff on company processes, products, and policies.
2. Evaluate collaborators' learning and performance.
3. Monitor and supervise compliance with processes.
**What will be your mission?**
Provide training to store and sales channel staff, ensuring they possess the necessary knowledge to deliver excellent customer service and comply with company standards.
**What will you do?**
* Train staff on company processes, products, and policies.
* Evaluate collaborators' learning and performance.
* Monitor and supervise compliance with established processes.
* Prepare management reports on conducted trainings and evaluations.
**What are we looking for?**
* University graduate in Business Administration, Industrial Engineering, or related fields.
* Intermediate-level Office software proficiency.
* English proficiency at TOEIC 450 level or equivalent.
* Minimum 1 year of experience in similar roles.
* Customer service experience.
Salary: S/.1,443.00 - S/.2,000.00 per month
Work Location: On-site employment