Accounting Consultant

Description

Job Summary: We are seeking an Accounting Consultant to provide customer service, system support, material development, and ensure compliance with information security policies. Key Responsibilities: 1. Customer service and technical support for accounting systems 2. Analysis and tracking of system incidents 3. Development of rapid solution materials and knowledge transfer We are looking for an Accounting Consultant **Profile**: * Technical or university degree in Accounting; candidates must have completed their studies or be in the final cycles of their technical or university programs. * 2 years of experience in accounting. **Knowledge**: * Experience in customer service. * Basic knowledge of Accounting, Invoicing, and Payroll. * Knowledge of computer science. * Familiarity with the CONTASISCORP system. * Intermediate-to-advanced Microsoft Office skills. * Basic English proficiency. **Competencies**: * Customer orientation (internal and/or external). * Teamwork. * Commitment. * Communication. * Results orientation. **Responsibilities**: * Provide customer service via our Dr. Contasiscorp support platform, online chat for inquiries and guidance regarding our products (Accounting Software, Commercial Software, Electronic Invoicing, Payroll and Fixed Assets), telephone consultations, virtual or in-person sessions. * Report system issues to the Software Factory via JIRA and email. * Analyze system observations, track issues with the Software Factory until resolution. * Develop Rapid Solution materials to update the Dr. Contasiscorp FAQ and facilitate knowledge transfer among team members. * Ensure compliance with internal and external information security policies to properly perform job duties. **Work Modality**: * 100% remote, Monday to Friday. * Market-competitive salary (payroll or RHE). Employment Type: Full-time Salary: Starting from S/.1,700\.00 per month Application Questions: * Do you meet the required qualifications? * What are your salary expectations? * How many years of experience do you have as a support consultant? Work Location: Remote employment