Customer Service Representative

Description

Summary: Seeking a Customer Service Specialist with GoHighLevel knowledge to serve as the primary client contact for platform navigation, basic setup, and communication. Highlights: 1. Opportunity to be the first point of contact for clients 2. Engage in foundational GoHighLevel support and client assistance 3. Collaborate with a US team in English-speaking meetings **Job Title: Customer Service Representative \- GoHighLevel (GHL)** **About Impulse LATAM:** We are a boutique talent partner agency specializing in high\-level technical recruiting and business automation for the US market. **Job Description:** We are seeking a **Customer Service Specialist** with a foundational understanding of GoHighLevel. You will be the first point of contact for our clients, assisting them with platform navigation, basic setup, and communication management. **Key Responsibilities:** * Respond to client inquiries regarding GHL features and workflows. * Manage internal communication and ensure client requests are tracked. * Assist in the basic configuration of CRM fields and calendars. * Participate in weekly English\-speaking meetings with the US team. **Requirements:** * **Experience:** At least 1 year of hands\-on experience with GoHighLevel. * **Languages:** Full professional English proficiency . * **Soft Skills:** High empathy, organization, and problem\-solving skills. * **Technical:** Basic understanding of CRM pipelines and automated messaging. **What We Offer:** * **Salary:** Competitive rate in USD. * **Location:** 100% Remote. * **Schedule:** Flexible, aligned with US Time Zones (MDT/EST). Job Type: Full\-time Pay: S/.4,500\.00 \- S/.5,000\.00 per month Experience: * gohighlevel: 1 year (Required) * customer services: 3 years (Required) Language: * ingles (Required) Work Location: Remote